Troubleshooting
Use the list below to help solve minor problems.
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| What’s the problem? | What to do |
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| Cleaner won’t run | ✓ Make sure the cleaner is |
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| plugged in firmly. |
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| ✓ Check the fuse or breaker. |
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| Low suction | ✓ Empty the recovery tank; it may be full |
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| and the automatic |
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| ✓ Make sure filter and filter lid are properly |
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| positioned. |
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| ✓ Make sure tanks are locked in place. |
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| ✓ Check the filter and clean if dirty. |
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| ✓ Make sure nozzle is replaced properly |
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| and locked. |
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| ✓ Make sure the hose door is closed tightly |
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| when not using the hose. |
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| Water puddling behind cleaner | ✓ Use recommended detergents to reduce |
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| excess foaming. |
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| ✓ Make sure solution tank is installed |
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| properly. |
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| ✓ Empty recovery tank. |
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| Won’t pick up dirty solution | ✓ Check Mode selector dial to ensure it is |
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| set for WET PICKUP. |
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| ✓ Make sure recovery tank is installed |
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| properly. |
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| ✓ Empty recovery tank. |
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| ✓ Make sure filter and filter lid are properly |
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| positioned. |
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| Cleaner pushes a line of dry debris | ✓ Check Model selector dial to ensure it is |
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| in front of it | set for DRY VAC. |
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| ✓ Tip nozzle off floor by pushing down on |
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| handle to pick up debris that is too large |
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| to clear the squeegee. |
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| Cleaning solution won’t dispense | ✓ Make sure solution tank is locked in |
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| position. |
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| ✓ Refill the solution tank if it is empty. |
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| ✓ Pump needs to be primed (when using |
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| tool). See page 15. |
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| Brushes won’t rotate | ✓ Check Mode selector dial to ensure it is |
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| set for WASH. |
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| ✓ Reset circuit breaker. |
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| (1) Push ON/OFF switch to turn cleaner |
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| OFF. |
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| (2) Unplug the cleaner. |
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| (3) Wait one minute. |
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| (4) Plug the cleaner into electrical outlet. |
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| (5) Push the ON/OFF switch again to |
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| turn cleaner ON. |
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| If the brushes continue to stall and the |
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| breaker trips again, clean the brushes to |
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| remove debris. |
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