Hoshizaki KM-1301SAH-E, KM-1301SRH-E Diagnostic Charts, No Ice Production Possible Cause

G. Diagnostic Charts

Before consulting the diagnostic charts, check for correct installation, proper voltage per unit nameplate, and adequate water supply. Check CB using the steps in "IV.B. Control Board Check." Check the dip switch settings to assure that S4 dip switch 3, 4, 7, 8, 9, & 10 and S5 dip switch 1 through 5 are in the factory default position. S4 dip switch 1, 2, 5, & 6 are cleaning adjustments and the settings are flexible. For factory default settings, see "II.C.3.a) Default Dip Switch Settings."

1. No Ice Production

No Ice Production - Possible Cause

1. Power Supply	a) Off, blown fuse, or tripped breaker.
	b) Not within specifications.
2. Main Transformer (230V/115V)	a) Coil winding open or shorted.
3. Water Supply	a) Water supply off or improper water pressure.
	b) External water filters clogged.
4. Thermostatic Bin Control.	a) Tripped with bin filled with ice.
See "IV.C.1. Thermostatic Bin
	b) Ambient temperature too cool.
Control Check."
	c) Set too warm.
	d) Bulb out of position.
	e) Bad contacts.
5. Fuse (Control Box)	a) Blown.
6. Control Switch	a) Bad contacts.
7. High-Pressure Switch	a) Bad contacts.
	b) Dirty air filter or condenser.
	c) Ambient or condenser water temperature too warm.
	d) Refrigerant overcharged.
	e) Fan not operating (air-cooled and remote air-cooled models).
	f) Refrigerant lines or components plugged.
	g) Condenser water pressure too low or off (water‑cooled model).
	h) Headmaster (C.P.R.) open (remote condenser unit).
8. Control Transformer	a) Coil winding open or shorted.
(115V/10.5V)
9. Control Board	a) In alarm.
See "IV.B. Control Board Check."	b) Defective.
10. Mechanical Bin Control	a) Tripped with bin filled with ice.
See "IV.C.2. Mechanical Bin
	b) Actuator does not move freely.
Control Check and Cleaning."
	c) Defective.
11. Thermistor	a) Leads shorted or open.
See "IV.E. Thermistor Check."
12. Hot Gas Valve	a) Open in freeze cycle.
	b) Closed in harvest cycle.
13. Inlet Water Valve	a) Mesh filter or orifice clogged.
	b) Coil winding open.
	c) Open in freeze cycle.

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