Availability of support and service | HP 1022nw specs

Availability of support and service

Around the world, HP provides a variety of service and support options for purchase.

Availability of these programs will vary depending upon your location.

HP Care Pack™ Services and Service Agreements

HP has various service and support options that meet a wide range of needs. These options are not part of the standard warranty. Support services may vary by location. For most printers HP offers both in-warranty and post-warranty HP Care Pack Services and Service Agreements.

To identify service and support options for this printer go to http://www.hpexpress-services.com/10467aand type the printer model number. In North America, Service Agreement information can be obtained through HP Customer Care. Call 1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-877-231-4351 (Canada). In other countries/ regions please contact your country/region specific HP Customer Care Center. See the inbox flyer or go to http://www.hp.com for the HP Customer Care telephone number in your country/region.

110 Appendix E Service and support

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HP 1022nw manual Availability of support and service, HP Care Pack Services and Service Agreements

Contents

HP LaserJet 1022, 1022n, 1022nw Page User Guide Page Table of contents Printing tasks Appendix a Printer specifications Index Printer basics Web links for drivers, software, and support Quick access to more informationWhere to look for more information User guide links HP LaserJet 1022n printer Printer configurationsHP LaserJet 1022 printer HP LaserJet 1022nw printer Walkaround Printer control panel Information Priority feed slot Media pathsMain input tray Output bin Supported operating systems On-screen installation instructionsPrinter software Printer software for Windows computers Printer properties online help Printer properties driverClick Properties, or click Printing Preferences Print setting priorities Printer software for Macintosh computers Enww Printer media considerations Supported media sizes Printer connections Connecting the USB cable USB connections Network connections Connecting to the networkNetworking options Connect the printer to a wired network Wireless connections Bluetooth Wireless printingIeee 802.11b/g standard Managing the printer Demo ConfigurationPrinter information pages Printer Test To open the embedded web server Using the embedded web serverInformation tab Networking tab Settings tabOther links Printing tasks To print using manual feed Manual feed Canceling a print job Understanding print quality settings Driver print default modes Optimizing print quality for media types Paper Guidelines for using mediaPaper usage Transparencies LabelsEnvelopes Cardstock and heavy media Envelopes with double-side seams Letterhead and preprinted forms Cardstock construction Media to avoid Choosing paper and other mediaHP media Media that might damage the printer Choosing paper and other media Loading media into the input trays Sheet main input tray Printing an envelope Printer properties driver for instructions Printing multiple envelopes Close the input tray cover Printing on transparencies or labels Printing on letterhead and preprinted forms Printing on custom-size media and cardstock Enww Enww Enww Printing booklets Enww Printing watermarks Enww Maintenance Cleaning the printer Cleaning the print cartridge area Cleaning the printer media path Enww Changing the pickup roller Enww Enww Cleaning the pickup roller Changing the printer separation pad Enww Redistributing toner Hot water sets toner into the fabric Enww Changing the print cartridge Hot water sets toner into the fabric Problem solving Is the Ready light on? Finding the solutionIs the printer set up correctly? Can you print a Demo page? Does the printed page look like you expected? Is the print quality acceptable?Is the printer communicating with the computer? Contact HP support Light status legend Status light patternsControl panel light message Return to Finding the solution Print is skewed crooked Paper handling problemsMedia jam Printer does not pull media from the media input tray Printer curled the media Print job is extremely slow Garbled, incorrect, or incomplete text Printed page is different than what appeared on screenMissing graphics or text, or blank pages Format is different than on another printer Graphics quality Printer software problems Windows problems Mac OS X problems Problem Solution Toner specks Improving print qualityLight or faded print Dropouts Gray background Vertical linesToner smear Vertical repetitive defects Loose tonerMisformed characters Curl or wave SkewWrinkles or creases Toner scatter outline Water droplets on bottom edge Typical media jam locations Clearing jamsRemoving a jammed Enww Return to Finding the solution Wired network setup problem solving Click the Entire Contents link Printer specifications Environmental specifications Acoustic emissions Acoustic emissions1 Electrical specifications Power consumption average in watts1 Physical specifications Printer capacities and ratings Memory specifications Port availability USB Regulatory information FCC compliance Conforms to the following Product Specifications Declaration of Conformity Canadian DOC regulations Laser safety statementRegulatory statements Korean EMI statement Laser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Environmental product stewardship program For more information HP LaserJet printing suppliesMaterial restrictions Recycling returns Non-U.S. recycling returns Enww Material safety data sheet Warranty and licensing Hewlett-Packard limited warranty statement Appendix C Warranty and licensing Hewlett-Packard software license agreement HP Software License Terms Print cartridge limited warranty HP parts and accessories 103 Ordering supplies Ordering information Ordering supplies 10/100 networking and wireless print servers HP LaserJet 1022n Storing print cartridges Using HP print cartridgesHP policy on non-HP print cartridges Print cartridge life expectancy Enww Service and support 109 Availability of support and service HP Care Pack Services and Service Agreements Guidelines for repacking the printer How to contact HP Symbols/Numerics Index Enww Enww Enww Page Q5912-90949