Problem solving | HP 1022nw instruction

6	Problem solving

This chapter provides information on the following topics:

●Finding the solution

●Status light patterns

●Paper handling problems

●Printed page is different than what appeared on screen

●Printer software problems

●Improving print quality

●Clearing jams

●Wired network setup problem solving

ENWW

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HP 1022nw manual Problem solving

Contents

HP LaserJet 1022, 1022n, 1022nw Page User Guide Page Table of contents Printing tasks Appendix a Printer specifications Index Printer basics User guide links Quick access to more informationWhere to look for more information Web links for drivers, software, and support HP LaserJet 1022nw printer Printer configurationsHP LaserJet 1022 printer HP LaserJet 1022n printer Walkaround Information Printer control panel Main input tray Media pathsPriority feed slot Output bin Printer software for Windows computers On-screen installation instructionsPrinter software Supported operating systems Click Properties, or click Printing Preferences Printer properties driverPrinter properties online help Printer software for Macintosh computers Print setting priorities Enww Supported media sizes Printer media considerations Printer connections USB connections Connecting the USB cable Networking options Connecting to the networkNetwork connections Connect the printer to a wired network Wireless connections Ieee 802.11b/g standard Wireless printingBluetooth Managing the printer Printer Test ConfigurationPrinter information pages Demo Information tab Using the embedded web serverTo open the embedded web server Other links Settings tabNetworking tab Printing tasks Manual feed To print using manual feed Canceling a print job Understanding print quality settings Optimizing print quality for media types Driver print default modes Paper usage Guidelines for using mediaPaper Envelopes LabelsTransparencies Envelopes with double-side seams Cardstock and heavy media Cardstock construction Letterhead and preprinted forms Media that might damage the printer Choosing paper and other mediaHP media Media to avoid Choosing paper and other media Sheet main input tray Loading media into the input trays Printing an envelope Printer properties driver for instructions Printing multiple envelopes Close the input tray cover Printing on transparencies or labels Printing on letterhead and preprinted forms Printing on custom-size media and cardstock Enww Enww Enww Printing booklets Enww Printing watermarks Enww Maintenance Cleaning the print cartridge area Cleaning the printer Cleaning the printer media path Enww Changing the pickup roller Enww Enww Cleaning the pickup roller Changing the printer separation pad Enww Hot water sets toner into the fabric Redistributing toner Enww Changing the print cartridge Hot water sets toner into the fabric Problem solving Can you print a Demo page? Finding the solutionIs the printer set up correctly? Is the Ready light on? Contact HP support Is the print quality acceptable?Is the printer communicating with the computer? Does the printed page look like you expected? Control panel light message Status light patternsLight status legend Return to Finding the solution Printer does not pull media from the media input tray Paper handling problemsMedia jam Print is skewed crooked Print job is extremely slow Printer curled the media Missing graphics or text, or blank pages Printed page is different than what appeared on screenGarbled, incorrect, or incomplete text Graphics quality Format is different than on another printer Windows problems Printer software problems Problem Solution Mac OS X problems Dropouts Improving print qualityLight or faded print Toner specks Toner smear Vertical linesGray background Misformed characters Loose tonerVertical repetitive defects Wrinkles or creases SkewCurl or wave Water droplets on bottom edge Toner scatter outline Removing a jammed Clearing jamsTypical media jam locations Enww Return to Finding the solution Click the Entire Contents link Wired network setup problem solving Printer specifications Environmental specifications Acoustic emissions1 Acoustic emissions Power consumption average in watts1 Electrical specifications Physical specifications Printer capacities and ratings Memory specifications USB Port availability FCC compliance Regulatory information Declaration of Conformity Conforms to the following Product Specifications Korean EMI statement Laser safety statementRegulatory statements Canadian DOC regulations Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Laser statement for Finland Environmental product stewardship program Recycling returns Non-U.S. recycling returns HP LaserJet printing suppliesMaterial restrictions For more information Enww Material safety data sheet Hewlett-Packard limited warranty statement Warranty and licensing Appendix C Warranty and licensing HP Software License Terms Hewlett-Packard software license agreement Print cartridge limited warranty 103 HP parts and accessories Ordering information Ordering supplies Ordering supplies HP LaserJet 1022n 10/100 networking and wireless print servers Print cartridge life expectancy Using HP print cartridgesHP policy on non-HP print cartridges Storing print cartridges Enww 109 Service and support HP Care Pack Services and Service Agreements Availability of support and service Guidelines for repacking the printer How to contact HP Index Symbols/Numerics Enww Enww Enww Page Q5912-90949