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HP 1022nw manual How to contact HP

Models: 1022nw 1022 1022n

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How to contact HP

If you need to contact HP for service or support, use one of the following links:

●In the United States, see http://www.hp.com/support/lj1022/ for the HP LaserJet 1020 series printer.

NOTE	The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw
	printer models.
	● World Wide, see http://welcome.hp.com/country/us/en/wwcontact.html/ or
	http://www.hp.com/.

112 Appendix E Service and support

ENWW

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HP 1022nw manual How to contact HP

Contents

HP LaserJet 1022, 1022n, 1022nw Page User Guide Page Table of contents Printing tasks Appendix a Printer specifications Index Printer basics Quick access to more information Where to look for more informationWeb links for drivers, software, and support User guide linksPrinter configurations HP LaserJet 1022 printerHP LaserJet 1022n printer HP LaserJet 1022nw printerWalkaround Printer control panel InformationMedia paths Priority feed slotMain input tray Output bin On-screen installation instructions Printer softwareSupported operating systems Printer software for Windows computersPrinter properties driver Printer properties online helpClick Properties, or click Printing Preferences Print setting priorities Printer software for Macintosh computersEnww Printer media considerations Supported media sizesPrinter connections Connecting the USB cable USB connectionsConnecting to the network Network connectionsNetworking options Connect the printer to a wired network Wireless connections Wireless printing BluetoothIeee 802.11b/g standard Managing the printer Configuration Printer information pagesDemo Printer TestUsing the embedded web server To open the embedded web serverInformation tab Settings tab Networking tabOther links Printing tasks To print using manual feed Manual feedCanceling a print job Understanding print quality settings Driver print default modes Optimizing print quality for media typesGuidelines for using media PaperPaper usage Labels TransparenciesEnvelopes Cardstock and heavy media Envelopes with double-side seamsLetterhead and preprinted forms Cardstock constructionChoosing paper and other media HP mediaMedia to avoid Media that might damage the printerChoosing paper and other media Loading media into the input trays Sheet main input trayPrinting an envelope Printer properties driver for instructions Printing multiple envelopes Close the input tray cover Printing on transparencies or labels Printing on letterhead and preprinted forms Printing on custom-size media and cardstock Enww Enww Enww Printing booklets Enww Printing watermarks Enww Maintenance Cleaning the printer Cleaning the print cartridge areaCleaning the printer media path Enww Changing the pickup roller Enww Enww Cleaning the pickup roller Changing the printer separation pad Enww Redistributing toner Hot water sets toner into the fabricEnww Changing the print cartridge Hot water sets toner into the fabric Problem solving Finding the solution Is the printer set up correctly?Is the Ready light on? Can you print a Demo page?Is the print quality acceptable? Is the printer communicating with the computer?Does the printed page look like you expected? Contact HP supportStatus light patterns Light status legendControl panel light message Return to Finding the solution Paper handling problems Media jamPrint is skewed crooked Printer does not pull media from the media input trayPrinter curled the media Print job is extremely slowPrinted page is different than what appeared on screen Garbled, incorrect, or incomplete textMissing graphics or text, or blank pages Format is different than on another printer Graphics qualityPrinter software problems Windows problemsMac OS X problems Problem SolutionImproving print quality Light or faded printToner specks DropoutsVertical lines Gray backgroundToner smear Loose toner Vertical repetitive defectsMisformed characters Skew Curl or waveWrinkles or creases Toner scatter outline Water droplets on bottom edgeClearing jams Typical media jam locationsRemoving a jammed Enww Return to Finding the solution Wired network setup problem solving Click the Entire Contents linkPrinter specifications Environmental specifications Acoustic emissions Acoustic emissions1Electrical specifications Power consumption average in watts1Physical specifications Printer capacities and ratings Memory specifications Port availability USBRegulatory information FCC complianceConforms to the following Product Specifications Declaration of ConformityLaser safety statement Regulatory statementsCanadian DOC regulations Korean EMI statementLaser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatEnvironmental product stewardship program HP LaserJet printing supplies Material restrictionsFor more information Recycling returns Non-U.S. recycling returnsEnww Material safety data sheet Warranty and licensing Hewlett-Packard limited warranty statementAppendix C Warranty and licensing Hewlett-Packard software license agreement HP Software License TermsPrint cartridge limited warranty HP parts and accessories 103Ordering supplies Ordering informationOrdering supplies 10/100 networking and wireless print servers HP LaserJet 1022nUsing HP print cartridges HP policy on non-HP print cartridgesStoring print cartridges Print cartridge life expectancyEnww Service and support 109Availability of support and service HP Care Pack Services and Service AgreementsGuidelines for repacking the printer How to contact HP Symbols/Numerics IndexEnww Enww Enww Page Q5912-90949