HP 1022nw manual Wired network setup problem solving, Click the Entire Contents link

Wired network setup problem solving

If the computer is unable to discover the HP LaserJet 1022n or HP LaserJet 1022nw printer, perform the following steps:

1.Check the cables to ensure that they are properly connected. Check all of the following connections:

●Power cables

●Cables between the printer and the hub or switch

●Cables between the hub or switch and the computer

●Cables to and from the modem or Internet connection, if applicable

2.To make sure that the computer's network connections are working properly (Windows only), perform the following steps:

●On the Windows desktop, double-click My Network Places or Network Neighborhood.

●Click the Entire Network link.

●Click the Entire Contents link.

●Double-click one of the network icons, and make sure that some devices are listed.

3.To verify that the network connection is active, perform the following steps:

●Check the network light on the network (RJ-45) connector on the back of the printer.

●If one of the lights is on solid, the printer is connected to the network.

●If the green light is off, check the cable connections from the printer to the gateway, switch, or hub to ensure that the connections are secure.

●If the connections are secure, turn off the power to the printer for at least 10 seconds, and then turn on the power to the printer.

4.To print a Configuration page, press the GO button on the control panel for 5 seconds or access the printer driver. See Printer properties (driver).

●On the Configuration page, check to see if a non-zero IP address is assigned to the printer.

●If the Configuration page does not have a valid, non-zero IP address, reset the Internal HP Jetdirect print server to the factory defaults. To cold-reset the Internal HP Jetdirect print server, turn off the printer. While pressing the GO and CANCEL buttons on the control panel, turn on the printer. Continue to press the GO and CANCEL buttons until the printer is in the Ready state (from 5 to 30 seconds).

●Two minutes after the printer reaches the Ready state, print another Configuration page, and check to see if a valid IP address is assigned to the printer.

●If the IP address is still zeros, Contact HP support.

82 Chapter 6 Problem solving ENWW