12 Computer Setup (BIOS) and Advanced System Diagnostics

97

Using Computer Setup

97

Starting Computer Setup

97

Navigating and selecting in Computer Setup

97

Restoring factory settings in Computer Setup

98

Updating the BIOS

99

Determining the BIOS version

99

Downloading a BIOS update

99

Using Advanced System Diagnostics

101

13 Support

102

Contacting support

102

Labels

103

14 Specifications

104

Input power

104

Operating environment

104

Appendix A Traveling with the computer

105

Appendix B Troubleshooting

106

Troubleshooting resources

106

Resolving issues

106

The computer is unable to start up

106

The computer screen is blank

107

Software is functioning abnormally

107

The computer is on but not responding

107

The computer is unusually warm

107

An external device is not working

108

The wireless network connection is not working

108

The optical disc tray does not open for removal of a CD or DVD

108

The computer does not detect the optical drive

110

A disc does not play

110

A movie is not visible on an external display

110

The process of burning a disc does not begin, or it stops before completion

111

Appendix C Electrostatic discharge

112

Index

113

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