12 Computer Setup (BIOS) and Advanced System Diagnostics .................................................................

97

Using Computer Setup .......................................................................................................................

97

Starting Computer Setup ...................................................................................................

97

Navigating and selecting in Computer Setup .....................................................................

97

Restoring factory settings in Computer Setup ...................................................................

98

Updating the BIOS .............................................................................................................

99

Determining the BIOS version ...........................................................................

99

Downloading a BIOS update .............................................................................

99

Using Advanced System Diagnostics ...............................................................................................

101

13 Support ......................................................................................................................................................

102

Contacting support ...........................................................................................................................

102

Labels ...............................................................................................................................................

103

14 Specifications ............................................................................................................................................

104

Input power .......................................................................................................................................

104

Operating environment .....................................................................................................................

104

Appendix A Traveling with the computer ....................................................................................................

105

Appendix B Troubleshooting ........................................................................................................................

106

Troubleshooting resources ...............................................................................................................

106

Resolving issues ..............................................................................................................................

106

The computer is unable to start up ..................................................................................

106

The computer screen is blank ..........................................................................................

107

Software is functioning abnormally ..................................................................................

107

The computer is on but not responding ...........................................................................

107

The computer is unusually warm .....................................................................................

107

An external device is not working ....................................................................................

108

The wireless network connection is not working ..............................................................

108

The optical disc tray does not open for removal of a CD or DVD ....................................

108

The computer does not detect the optical drive ...............................................................

110

A disc does not play .........................................................................................................

110

A movie is not visible on an external display ...................................................................

110

The process of burning a disc does not begin, or it stops before completion ..................

111

Appendix C Electrostatic discharge ............................................................................................................

112

Index .................................................................................................................................................................

113

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