Operational Problems

Operational Problems

The table below contains advice on dealing with repeated paper feed problems.

Problem

Causes and solutions

 

 

 

 

 

 

Paper does not feed cleanly

Top edge of paper stack may be

from paper tray

deformed (wavy or bent sheets). Try

 

turning the paper stack around.

 

Paper stack may not be aligned

 

properly. Pull out the tray,

 

straighten the paper stack against the

 

paper guides, and re-insert the tray.

 

Too many sheets in the paper stack.

 

Make sure the stack is level with or

 

below the limit mark on the left

 

paper guide.

 

The paper pressure plate may not be

 

released. Pull out the tray and insert

 

the tray again until it clicks up.

 

 

 

Problem

 

 

 

Solutions

 

 

 

 

 

 

No power when you turn on

Check that the power cord is

the printer

 

 

plugged in at both ends and that the

 

 

 

 

power outlet has power.

 

 

 

 

 

 

 

 

Printer

does not

initialize

Close the upper door completely.

 

 

 

 

Push down (lock) the paper guide

 

 

 

 

(inside the rear stacker) in position.

 

 

 

 

 

 

Printer

initializes,

but

does

Install a print unit.

not online

 

 

Insert the paper tray all the way.

 

 

 

 

 

 

Printer

initializes,

but

the

Use the control panel to select the

settings

are wrong

 

desired settings.

 

 

 

 

 

 

5-10

User´s Manual