| Message | Possible cause | Solution |
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Paper Jam. | Paper has jammed in copier or automatic | Refer to “Clearing Jammed Paper” later |
| document feeder. | in this chapter. |
| If only one or two sheets of paper are in the | Remove the paper jam and install more |
| paper tray, the copier might not pick the | paper in the paper tray. |
| paper properly, causing a paper jam in the |
|
| copier. |
|
| HP Premium Transparency Film was loaded | Remove the paper jam and load HP |
| with the wrong end going in first, causing a | Premium Transparency Film in the paper |
| paper jam. The jam is caused by the sensor | tray with the white strip going in first and |
| not finding the paper strip; therefore it finds | on top. |
| no paper. You can also get an Out of Paper |
|
| message. |
|
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|
|
Out of paper | Paper tray is out of paper or the paper is not | Load paper into paper tray. |
| fully inserted into the tray. |
|
|
|
|
Remove and check | A print cartridge is either incorrectly | Reseat or replace the print cartridge into |
[black or color] cartridge | installed, the wrong type, or defective. | correct cartridge stall. Make sure the tape |
|
| has been removed from the print cartridge |
|
| nozzles. Be sure cartridges are inserted |
|
| fully forward and snapped into place. |
|
|
|
ADF Paper Jam. | Paper is jammed in the automatic | Refer to “Clearing Jammed Paper in the |
| document feeder. | Automatic Document Feeder” later in this |
|
| chapter. |
|
|
|
Unlock scanner. | The scanner was not unlocked when the | Turn off the copier. Press the blue button |
| copier was set up. | on the right side of the copier to open the |
|
| machine. On the left side near the hinge is |
|
| a green scanner lock. Move it to the open |
|
| position. |
|
| Refer to “Unlock the Scanner” in Chapter |
|
| 1 for directions with pictures. |
|
|
|
[Black or color] Ink Low. | Print cartridge is running out of ink. | Replace print cartridge. (You might be |
|
| able to copy some more pages. Press |
|
| Select/Resume to continue.) |
|
|
|
Lid Open. | After pressing the blue button to open the | Close lid. |
| machine, the lid was not closed securely. |
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HP Color Copier 210/210LX User’s Guide