Message | Explanation | Solution | ||
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REPLACE | The printer detects a | Reinstall the faulty ink | ||
[COLOR] | faulty ink printhead. | printhead and try to print. | ||
PRINTHEAD |
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| Make sure the shipping tape |
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| has been removed. If the |
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| error persists, remove the |
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| printhead and use a dry, lint- |
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| free, soft cloth to gently clean |
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| any ink off the contact pads. |
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| Reinstall the printhead and try |
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| to print. If the error persists, |
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| replace the printhead. |
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[COLOR] | The printer cannot | Open the ink printhead door | ||
PRINTHEAD | detect the ink printhead | and check if the printhead is | ||
MISSING | because it is missing, | missing, improperly installed, | ||
| improperly installed, or | or the wrong printhead. If | ||
| defective. | none of these solutions work, | ||
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| replace the printhead. If the |
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| error persists, call HP. |
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BAD INK | The printer detects a | Follow the instructions in the | ||
CARTRIDGE OR | faulty ink cartridge or | printer message. | ||
PRINTHEAD | printhead. |
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LOAD [TRAY] | Printer requires media | Follow the instructions in the | ||
WITH [MEDIA | of a specific type and | printer message. | ||
TYPE] [MEDIA | size to be loaded in |
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SIZE] | specified paper tray. |
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PRINTED PAGE IS | Printer is letting the | Remove the wet page and | ||
DRYING... PRESS | current page dry. | press the Resume button to | ||
RESUME TO |
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| continue printing. |
CONTINUE |
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PERSONALITY | The printer cannot | Reinstall the personality card | ||
CARD NOT | detect the card because | or replace it. If the error | ||
RECOGNIZED | it is missing, improperly | message persists, call HP. | ||
| installed, or defective. |
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RESET JETDIRECT | Prompts user to reset the | From the RESET Menu, press | ||
CARD | internal parameters of | the Value Button to select EIO | ||
| the JetDirect card. | RESET. | ||
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CLOSE ALL | The printer will not print | Follow the instructions in the | ||
COVERS | until all access covers | printer message. | ||
| are properly closed. |
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OUT OF | The printer is out of | Cancel the current print job, | ||
MEMORY | memory and cannot | and add additional memory, | ||
| print the current job. | or reduce the complexity of | ||
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| the document you are trying |
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| to print. |
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