•Do not overload the paper trays. Both paper trays hold up to 250 sheets of plain paper or other print material measuring 0.98" (25 mm) in thickness (whichever is less).
•Load paper properly.
•Do not use paper that is curled or crumpled.
•Always use paper that conforms with those listed in the Printer Specifications section.
•Always stack paper neatly when printing on both sides of the page (manual duplex).
Unexpected Printer Shutdown
•Check the power
Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned on. The LED on the front panel of the printer should be green. Try turning the printer OFF, then ON again.
•Check the printer's vents
If the printer's vents are covered, and the printer overheats, it automatically turns off. Make sure the vents are not covered and the printer is in a cool, dry location.
Nothing is Printed
•Be patient
Complex documents containing many fonts, graphics, and/or color photos take longer to begin printing. The LED blinks green when the printer is processing information.
•Check the power
Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned on. The LED on the front panel of the printer should be green. Try turning the printer OFF, then ON again.
•Check the paper
Make sure paper is loaded correctly in the tray and that the paper is not jammed in the printer.
•Check the ink cartridges and printheads
Make sure the ink cartridges and printheads are properly installed. Properly close the printhead cover and printhead access cover. Make sure the shipping tape has been removed from the printheads.
•Try printing a “sample page”
1.Press the Menu button until INFORMATION MENU appears.
2.Press the Item button until PRINT DEMO appears.
