Document | Document Contents |
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HP JetDirect hardware | Included with the purchase of an HP JetDirect |
manual | print server. It describes setup and configuration |
| of your HP JetDirect print server. Note that the HP |
| JetDirect hardware manual does not come with |
| the printer. |
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The NOS (network | These manuals came with your computer or your |
operating system) | NOS. They describe basic network printing |
documentation | common to all network printers. |
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Internet
Visit our World Wide Web for the latest printer software, product and support information.
http://www.hp.com/go/businessinkjet or http://www.hp.com/cposupport.
HP Telephone Support
During the warranty period, you may obtain assistance from the HP Customer Care Center.
Before calling, print a configuration page and fill in the following information to be ready to help your Customer Care Center representative:
What model printer do you have?
What is the serial number of your printer? (Check the back of your printer.)
What is the brand and model of your computer?
What is the version of printer software you are using? (Open the printer driver Properties, click the Preference tab, and then click About.)
What driver did you select?
Have you printed a configuration page?
Have this information ready when you call HP Customer Support at any of the following numbers:
For customers in North America:
During Warranty:
US: 208 323 2551 Monday through Friday 6 am to 6 pm (MST)
Canada: 905 206 4663 Monday through Friday 8 am to 8 pm (EST)
Post Warranty: US: 900 555 1500 ($2.50 per minute, maximum of $25.00) or 800 999 1148 ($25.00 per call
