•Set the port monitor

Use the port software that comes with HP Web JetAdmin, instead of Microsoft LPR port software. Also, for optimal printing and spooling of 8.5" x 14" (216 x 356 mm) size jobs, the TCP/IP Idle time out value of the EIO card should be set to at least 360 seconds. To enable this option:

1.Click Start and select Settings, followed by Printers.

2.Right-click the printer icon and select Modify.

3.Click Next.

4.Set the TCP/IP Idle time out to at least 360.

5.Click Next and then Finish.

•Reduce the complexity of the file

Reduce the complexity of the file by reducing the number of colors used to create it.

•Print the file from a different application

Some applications handle complex print files more efficiently than others. Try printing your file from another application.

Customer Support

The information in this section suggests solutions to common problems. If your printer is not operating properly and these suggestions do not solve your problem, try using one of the following support services to obtain assistance.

Note: There are no user-serviceable parts inside the printer.

For more information consult one of the following:

Document

Document Contents

 

 

This guide

This document contains a list of common LCD

 

messages, their cause, and their remedy. For

 

more information, see page 6-1.

 

 

HP Business Inkjet

Included with your printer. It provides setup and

2200/2250 Reference

configuration information for your HP color

Guide

printer.

 

 

Readme

Included on the Starter CD. It provides last-minute

 

important information about your HP color

 

printer.

 

 

HP JetDirect Print Server

Included on the Starter CD. It provides detailed

Administrator's Guide

information on setting up and using your

 

HP JetDirect EIO Print Server.

 

 

7-10