Solution

➔In Windows, you can access the registration screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs (XP), Hewlett- Packard, HP PSC 2350 series all-in-one, and then clicking Sign up now.

The Digital Imaging Monitor does not appear in the system tray

Solution

If the Digital Imaging Monitor does not appear in the system tray, start the HP Director to check whether or not essential icons are there. For more information, see the Use the HP Director section of the HP Image Zone Help that came with your software.

The system tray normally appears at the bottom of the desktop.

Uninstall and reinstall the software

If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP all-in-one program files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP all-in-one program group.

A reinstall can take from 20 to 40 minutes for both Windows and Macintosh computers. There are three methods to uninstall the software on a Windows computer.

To uninstall from a Windows computer, method 1

1Disconnect your HP all-in-one from your computer. Do not connect the HP all-in- one to your computer until after you have reinstalled the software.

2On the Windows taskbar, click Start, Start Programs or All Programs (XP), Hewlett-Packard, HP PSC 2350 series all-in-one, uninstall software.

3Follow the onscreen instructions.

4If you are asked whether you would like to remove shared files, click No.

Other programs that use these files might not work properly if the files are deleted.

5Restart your computer.

Note It is important that you disconnect your HP all-in-one before restarting your computer. Do not connect the HP all-in-one to your computer until after you have reinstalled the software.

6To reinstall the software, insert the HP all-in-one CD-ROM into your computer’s CD-ROM drive, and follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP all-in-one.

7After the software is installed, connect the HP all-in-one to your computer.

8Press the On button to turn the HP all-in-one on.

information Troubleshooting

User Guide

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