Resolving control panel messages, OffOn Blinking | HP 2500L, 2500tn

Resolving control panel messages

Printer status is indicated by light patterns on the control panel. Two sets of lights are on the control panel: Supplies Status lights and Printer Status lights:

Black print-cartridge light

Cyan print-cartridge light

Magenta print-cartridge

light

Yellow print-cartridge light

ROTATE CAROUSEL

button

Imaging-drum

light

CANCEL JOB

button

Attention light (amber)

Ready light

(green)

Go light and

GO button (both green)

Supplies Status lights and buttons

Printer Status lights and buttons

The lights can be in any one of the following states:

OffOn Blinking

See the following information to interpret control panel lights. See the embedded Web server for a text message that correlates to the light pattern. Or, see the HP Color LaserJet 2500 Toolbox to view animations of the light patterns and the messages they indicate.

ENWW	Chapter 4 Problem solving and maintenance 71

Image 73

HP 2500L, 2500tn, 2500n manual Resolving control panel messages, OffOn Blinking

Contents

Use Page User guide Copyright and License Telephone support HP Customer CareOnline and other support Enww Contents Managing the printer Index Enww Introduction Printer basics HP Color LaserJet 2500L Printer configurationsHP Color LaserJet HP Color LaserJet 2500n Color printing Printer features Enhanced memory Printer parts 10/100 Base-T RJ-45 port Interface ports Understanding Supplies Status Control panel featuresBlack, Cyan, Magenta, and Yellow Supplies Status lights Rotate Carousel button Understanding Printer Status Cancel Job buttonReady light Go light and Go button Unix Software and supported operating systems Software for Windows Using HelpPrinter drivers HP Color LaserJet 2500 Toolbox HP Web Jetadmin Software for network installations onlyStarting HP Web Jetadmin Embedded Web server PPDs Mac OS 8.6 to 9.x and Mac OS X classic Software for MacintoshPDEs Mac OS Software tips How do I gain access to printer features?How do I get the latest printing software? To download drivers Uninstalling software for Windows Uninstalling the printing softwareTo uninstall software for Windows To uninstall software for Windows 98 and higher Uninstalling software for Macintosh Option Description or use Part number Accessories and ordering information Extended service packs Enww Printing tasks Choosing paper and other print media Supported print media for optional tray Supported print media for traySupported sizes Supported types Purchasing paper and other print media Loading tray Loading traysTo load tray To load optional tray Loading optional tray Loading optional tray About printing by Source versus by Type or Size Printing a job To print from Windows To print from Macintosh Using the PCL printer-driver Help Windows only Gaining access to printer driver settings Selecting a Source Features in the printer driverSelecting a Type or Size Changing color settings Setting a custom paper sizeCreating and using watermarks Printing in grayscale Printing multiple pages on one sheet of paper N-up printing Creating and using Quick SetsReducing or enlarging Printing on different paper for the first Restoring default printer-driver settingsChanging print quality Choosing an output location To print on envelopes Printing on special print media More details Printing on labels Printing on grayscale transparencies Printing on custom-sized print media or cardstock Printing on letterhead or preprinted forms To duplex manually Printing on both sides duplexing manually Canceling a print job HP ImageREt Using color HP ColorSmart Automatic versus Manual color adjustmentManaging color options Print in Grayscale Halftone options Manual OptionsNeutral Grays Edge Control Printing in four-colors Cmyk Matching colors Enww Managing the printer Special pages ConfigurationDemo Supplies Status To view HP Color LaserJet 2500 Toolbox HP Color LaserJet 2500 ToolboxDevice tab Documentation tab Other links Troubleshooting tab To open the embedded Web server Using the embedded Web server Information tab Settings tab Networking tab To choose which status messages appear Using Printer Status and AlertsTo view status messages and information Enww 4Problem solving and maintenance Clearing jams Where to look for jams To clear jams from inside the printer To clear jams from input areas To clear jams from output areas Enww OffOn Blinking Resolving control panel messages Supplies Status lights Cyan print cartridge is empty or missing Black print cartridge is empty or missingMagenta print cartridge is empty or missing Yellow print cartridge is empty or missing Cyan print cartridge is a non-HP print cartridge Black print cartridge is a non-HP print cartridgeMagenta print cartridge is a non-HP print cartridge Yellow print cartridge is a non-HP print cartridge Startup Printer Status lightsReady Processing Service error Accessory error Unexpected Size error or 41.x Printer error Insufficient Memory errorBad Transmission error Secondary light patterns for Printer Status lights Chosen Personality Not Available error Buffer Overflow errorData Received error General Continuable error 8x.yyyy EIO error Secondary light patterns for Accessory errors53.x1.zz Printer Dimm Slot 1 error 53.x2.zz Printer Dimm Slot 2 error Print-quality checklist Solving print-quality problems Solving issues with all printed documents Toner specks Light print or fadeDropouts Vertical lines Toner smear Gray backgroundLoose toner Repetitive defects on the back Repetitive defects on the frontMisformed characters Curl or wave Wrinkles or creases SkewToner scatter outline Random image repetition If the problem is not resolved Only black prints Solving issues with color documents Color prints inconsistently Missing or incorrect colorColors do not match Color pages have inconsistent finish Symptom Possible Cause Solution Resolving problems that generated messagesMessageSolution Messages for both Windows and Macintosh Troubleshooting checklist Resolving problems that did not generate messages Checking the network Solving general printing problems Supported. See Print media specifications on See Print media specifications on Symptom Possible Cause Solution Solving PostScript PS errors Symptom Possible Cause Solution Problems in the Chooser Solving common Macintosh problemsPrinting Errors Software troubleshooting USB Problems To clean the engine Cleaning the printer To calibrate the printer at the printer Calibrating the printerClick Color Calibration Managing supplies To check status and order using the control panelSupplies life Checking and ordering supplies To check and order using Printer Status and Alerts To check and order using the embedded Web serverTo check and order using HP Web Jetadmin Storing supplies HP policy on non-HP supplies Resetting the printer for non-HP suppliesHP fraud hotline Enww Service and support Hewlett-Packard limited warranty statement Limited warranty for the print cartridges and imaging drum HP maintenance agreements Availability of support and serviceOn-site service agreements To use HP Express Exchange HP Express Exchange U.S. and Canada only To repack the printer Repacking the printer WHO is Returning the EQUIPMENT? Service information form Enww Specificationsinformation and regulatory Supplies specifications Printer specificationsElectrical specifications Volt models Sound Power Declared Per ISO Environmental Specifications Recommended Operating Storage Protecting the environment Environmental Product Stewardship program Paper HP LaserJet printing suppliesMaterial restrictions Returns Non-U.S. returns Extended warranty Material safety data sheetSpare parts and supplies availability For more information FCC regulations Declaration of Conformity Regulatory statements Canadian DOC statement Laser safety statementVcci statement Japan Korean EMI statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Finnish laser statement Print media specifications General guidelines Tray 1 specifications Tray specifications Optional tray 3 specifications Optional tray 2 specifications Paper and print media Specifications for quality Guidelines for usage Symptom Problem with paper Solution Printing and storage environment Envelope storage EnvelopesEnvelope construction Envelopes with adhesive strips or flaps Envelopes with double side-seams Grayscale transparencies Labels Working with memory and print server cards Printer memory To install memory and font DIMMs Installing memory and font DIMMs Go to Checking Dimm installation on To check Dimm installation Checking Dimm installation To enable memory for Mac OS To enable memory for WindowsTo enable fonts for Windows Enabling memory To install an HP Jetdirect print server card Installing an HP Jetdirect print server card Enww Index Enww See also customer support printer drivers Enww Enww See also lights rear output door See also trays loading 31 locating Enww Page C9706-90960* *C9706-90960