Chapter 6
The optional HP Photosmart Internal Battery is installed in the printer, but it will not charge.
Solution
●Open the battery compartment cover. Remove the battery and reinstall it. For more information on how to install the battery, see the documentation that came with the battery.
●Check that the printer power cord is securely connected to both the printer and the power source. When the printer is turned off, the On light flashes green to indicate that the battery is charging.
●Turn on the printer. The battery charging icon, a lightning bolt, flashes above the battery icon on the printer screen to indicate that the battery is charging.
●An empty battery should fully charge in approximately four hours when the printer is not in use. If the battery still does not charge, replace it.
The optional HP Photosmart Internal Battery
Solution
●Turn the printer off before you plug the printer into the automobile with the adapter.
●Plug the printer into the automobile with the HP Photosmart Automobile DC Adapter.
●Turn the printer on.
The printer makes noises when I turn it on, or starts making noises on its own after it has been sitting unused for a while.
Solution The printer may make noises after long periods of inactivity (approximately 2 weeks), or when its power supply has been interrupted and then restored. This is normal
Printing problems
Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.
The printer does not print borderless photos when I print from the control panel.
Cause The borderless printing option may be turned off.
Solution To turn on borderless printing, follow these steps:
1.Remove any memory cards from the memory card slots.
2.Press OK on the control panel to display the printer menu.
3.Select Preferences, then press OK.
4.Select Borderless, then press OK.
42 | HP Photosmart 330 series |
