HP 400 112

104 Chapter 7 Solve problems

ENWW

Contents

Page Page Page Page Table of contents Page Page Page 1 Product introduction Page Product front view Product back view Interface ports Control-panellayout Control-panelHome screen Page 2 Paper trays Supported paper sizes Page Supported paper types Page Page Page Tray 1 paper orientation Page CAUTION: Page Page Tray 2 paper orientation Page Page Page Tray 3 paper orientation Page 3 Print How to print (Windows) Print Properties Preferences Automatically print on both sides (Windows) Finishing Print on both sides Document Properties Manually print on both sides (Windows) Page Print multiple pages per sheet (Windows) Pages per sheet Print page borders Page order Orientation Select the paper type (Windows) Paper/Quality More Type is: Page How to print (Mac OS X) File Printer Show Details Automatically print on both sides (Mac OS X) Print multiple pages per sheet (Mac OS X) Pages per Sheet Layout Direction Borders Select the paper type (Mac OS X) HP ePrint HP ePrint software HP ePrint AirPrint HP Wireless Direct Page Page 4 Copy Page Page Page 5 Scan Start Programs All Programs HP Scan Scan Hewlett-Packard Applications Done Scan to a USB flash drive Set up scan to network folder and scan to email features Network Folder Setup New Save and Test Scan to Setup Outgoing Profiles Address Book Page 6 Manage the product Reconfigure your HP Device Page HP Device Toolbox Page Open HP Utility System Preferences Print & Fax Print & Scan 3.Click the Options & Supplies button Page Self Help and Documentation Set or change the product password Settings Security Apply New Password Print with EconoMode EconoMode Set the Sleep Delay Set the Auto Power Down delay Page Black cartridge is low Black cartridge is very low Enable or disable the Very Low settings Very Low Page Page Page Page 7 Solve problems Page Page The product does not pick up paper The product picks up multiple sheets of paper Frequent or recurring paper jams Prevent paper jams Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Check the paper-typesetting (Windows) Check the paper-typesetting (Mac OS X) Use paper that meets HP specifications Check the product environment Page Check the scanner glass for dirt and smudges Check the paper settings Optimize for text or pictures Edge-to-edgecopying Considerations for printing or scanning documents with cropped edges: Poor physical connection The computer is using the incorrect IP address for the product Ports Always print to this printer, even if its IP address changes The computer is unable to communicate with the product Run Ping The product is using incorrect link and duplex settings for the network New software programs might be causing compatibility problems The computer or workstation might be set up incorrectly Wireless connectivity checklist The product does not print after the wireless configuration completes Cannot connect more computers to the wireless product The wireless product loses communication when connected to a VPN The network does not appear in the wireless networks list The wireless network is not functioning Perform a wireless network diagnostic test Reduce interference on a wireless network Page 8 Parts, supplies, and accessories Mandatory Optional Index