A Cartridge is low or Cartridge is very low message displays on the product control panel .............................

66

Enable or disable the Very Low settings ..........................................................................................

66

Replace the toner cartridge .................................................................................................................................

67

7 Solve problems ...........................................................................................................................................

71

Control panel help system ..................................................................................................................................

72

Restore the factory-set defaults ........................................................................................................................

73

Solve paper feed or jam problems ......................................................................................................................

74

The product does not pick up paper .................................................................................................

74

The product picks up multiple sheets of paper ................................................................................

74

Frequent or recurring paper jams .....................................................................................................

74

Prevent paper jams ...........................................................................................................................

75

Clear jams in Tray 1 .............................................................................................................................................

76

Clear jams in Tray 2 .............................................................................................................................................

78

Clear jams in Tray 3 (accessory) ..........................................................................................................................

82

Clear jams in the toner-cartridge area ................................................................................................................

86

Clear jams in the rear door and fuser area ..........................................................................................................

88

Clear jams in the output bin ................................................................................................................................

89

Clear jams in the optional duplexer ....................................................................................................................

91

Improve print quality ...........................................................................................................................................

92

Print from a different software program .........................................................................................

92

Check the paper-type setting for the print job .................................................................................

92

Check the paper-type setting (Windows) .......................................................................

92

Check the paper-type setting (Mac OS X) .......................................................................

93

Check the toner-cartridge status ......................................................................................................

93

Print a cleaning page .........................................................................................................................

94

Inspect the toner cartridge for damage ...........................................................................................

94

Check the paper and printing environment ......................................................................................

94

Use paper that meets HP specifications ........................................................................

94

Check the product environment .....................................................................................

95

Check the EconoMode settings .........................................................................................................

95

Try a different print driver ................................................................................................................

95

Improve copy and scan quality ............................................................................................................................

97

Check the scanner glass for dirt and smudges .................................................................................

97

Check the paper settings ..................................................................................................................

97

Optimize for text or pictures .............................................................................................................

97

Edge-to-edge copying ......................................................................................................................

98

Solve wired network problems ...........................................................................................................................

99

Poor physical connection ..................................................................................................................

99

The computer is using the incorrect IP address for the product ......................................................

99

The computer is unable to communicate with the product .............................................................

99

ENWW

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