HP 441877-00F manual HP NC-Series Broadcom adapters, Troubleshooting

Troubleshooting

Unable to boot host system on Windows or Linux

Problem:

Unable to boot the host system with the network adapter installed on Windows or Linux operating systems.

Troubleshooting:

•Remove the network adapter and reboot. Verify that the system is able to boot without the network adapter.

•Verify that the required minimum 2 GB of system memory per 10 Gigabit Ethernet port is installed on the host system.

NOTE: Windows 32 bit may require the Physical Address Extension (PAE) option to utilize 4 GB or more of memory. PAE is a memory address extension that enables support of greater than 4 GB of physical memory for most 32-bit (IA-32) Intel Pentium Pro and later platforms. For more information, see PAE Memory and Windows information on the Microsoft (http://www.microsoft.com) website.

•Verify that you have met the system requirements for your operating system.

•Verify that no error messages occurred during the OS boot sequence.

•Verify that the ROM scan is disabled in the BIOS.

•Verify that no system error messages occurred in the following: o eventvwr.exe (Windows event viewer)

o dmesg (Linux)

HP NC-Series Broadcom adapters

The following information describes the adapter properties available for HP NC-Series Broadcom adapters in the Windows operating system.

See the HP Nework Configuration Utility online help for the properties available through the NCU. See the Linux readme files for the properties available through the various Linux operating systems.

Windows Server 2008 and Windows Server 2008 x64 configurations

Although the default values should be appropriate in most cases, you may change any of the available options to meet the requirements of your specific system. It is recommended that you use the HP Network Configuration Utility to update HP NC-Series adapter properties. However, if you choose to update the properties using the operating system's Device Manager, the following lists the properties that are available for your HP adapter. The properties that are available through the HP NCU will differ. See the online help file for NCU adapter property information.

Adapter configurations 29