Front-panel messages
Message | Explanation and action |
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Sheet too long
Please check it is not a roll Press ENTER to retry Press CANCEL to abort
You have requested the printer to load a sheet of paper, but the sheet appears to be too long.
Check that the paper is not a roll.
Either: Press the Enter key to try to load the sheet again;
Or: Press the Cancel key to stop the process. If the paper is on a roll, follow the instructions in Loading roll paper.
Troubleshooting finished Resume normal printing If problem persists select Troubleshooting again Press ENTER to continue
The printer has finished the Troubleshooting routine and will not at this stage perform further cleaning on the printheads because this could damage the other ones. However, according to the evaluation you have given, the printheads require cleaning because there are defects in the Diagnostic Print.
Press the Enter key. Then resume your normal printing activities. If the problem recurs, try using the Troubleshooting routine again, or select Replace Printheads from the front panel (in the Ink System menu) to replace the printheads that are faulty.
Troubleshooting requires paper for a diagnostic print.
Unable to initialize ink system. Call HP representative.
Unable to prepare ink system. Open window to check SETUP printheads
The Troubleshooting utility has found that there is no paper loaded in the printer.
Load a roll of paper.
The system cannot successfully complete ink system
During ink system