get hp officejet 5100 support
Duration of Limited Warranty (CD media): 90 Days
Duration of Limited Warranty (ink cartridges): 90 Days
warranty service
express service
To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. See hp customer support on page 43 for steps to take before calling Customer Support.
If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the
The HP Customer Support Center may direct customers to designated authorized service providers who are certified by HP to service the HP product.
warranty upgrades
Upgrade your standard factory warranty to a total of three years with the
HP SUPPORTPACK. Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase. This program offers phone support from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST) Monday through Friday and 9:00 A.M. to 4:00 P.M. (MST) on Saturdays. If during your technical support call it is determined that you need a replacement product, then HP will ship you this product next business day free of charge. Available in U.S. only.
For more information, please call
Outside the U.S., please call your local HP Customer Support office. See call elsewhere in the world on page 44 for a list of international Customer Support numbers.
return your hp officejet 5100 series for service
Before returning your HP Officejet for service, you must call HP Customer Support. See hp customer support on page 43 for steps to take before calling Customer Support.
hewlett-packard limited global warranty statement
extent of limited warranty
HP Officejet 5100 Series product (“Product”), including related software, accessories, media, and supplies, shall be free from defects in material and workmanship for the duration, which begins on the date of purchase by the Customer.
For each hardware Product, the duration of HP’s limited warranty is one year for parts and one year for labor. For all other Products, the duration of HP’s limited warranty for both parts and labor is ninety days.
For each software Product, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any Product shall be uninterrupted or error free.
HP’s limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other problems, including those which arise as a result of (a) improper maintenance or modification, (b) software, accessories, media, or supplies not provided or supported by HP, or (c) operation outside the Product’s specifications.
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