Fax tones are recorded on my answering machine

Solution

●When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the HP All-in-One as described in Fax setup. If you do not connect the answering machine as recommended, fax tones might be recorded on your answering machine.

●Make sure your HP All-in-One is set to receive faxes automatically. If your HP All-in-One is set up to receive faxes manually, the HP All-in-One will not answer incoming calls. You must be available to respond in person to incoming fax calls, or the HP All-in-One will not receive the fax and your answering machine will record the fax tones. For information on setting up your HP All-in-One to receive faxes automatically, see Set the answer mode.

●Make sure the Rings to Answer setting is set to a greater number of rings than the answering machine. For more information, see Set the number of rings before answering.

The phone cord that came with my HP All-in-One is not long enough

Solution If the phone cord that came with your HP All-in-One is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you might already have in your home or office.

Tip If your HP All-in-One came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone cord to extend the length. For information on using the 2-wire phone cord adaptor, see the documentation that came with it.

To extend your phone cord

1.Using the phone cord supplied in the box with your HP All-in-One, connect one end to the coupler, then connect the other end to the port labeled "1- LINE" on the back of your HP All-in-One.

2.Connect another phone cord to the open port on the coupler and to the telephone wall jack, as shown below.

Troubleshooting

User Guide

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