HP 5600 124

www.hp.com/support

	61 56 45 43
	Argentina (Buenos Aires)	54-11-4708-1600
	Argentina	0-800-555-5000
	Australia	1300 721 147
	Australia (out-of-warranty)	1902 910 910
	Österreich	+ 43 1 86332 1000
	Österreich	0810-0010000


		(in-country)
	800 171

	België	070 300 005
	Belgique	070 300 004

	Brasil (Sao Paulo)	55-11-4004-7751
	Brasil	0-800-709-7751
	Canada (Mississauga Area)	(905) 206-4663
	Canada	1-800-474-6836

	Central America &	www.hp.com/support
	The Caribbean
	Chile	800-360-999
	Chile	800-360-999

		021-3881-4518
		800-810-3888 : 3002

	Colombia (Bogota)	571-606-9191
	Colombia	01-8000-51-4746-8368

	Costa Rica	0-800-011-1046
	Česká republika	261 307 310
	Danmark	+ 45 70 202 845
	Ecuador (Andinatel)	1-999-119
		800-711-2884
	Ecuador (Pacifitel)	1-800-225-528
		800-711-2884

	2 532 5222
	El Salvador	800-6160
	España	902 010 059
	France	+33 (0)892 69 60 22

	Deutschland	+49 (0)180 5652 180

		+ 30 210 6073603
		801 11 22 55 47
		800 9 2649

	Guatemala	1-800-711-2884


		2802 4098
	Magyarország	1 382 1111
	India	1 600 44 7737
	India	1 600 44 7737
	Indonesia	+62 (21) 350 3408
	Ireland	1 890 923 902
	(0) 9 830 4848
	(0) 9 830 4848
	Italia	848 800 871

	Jamaica	1-800-711-2884
		0570-000511
		03-3335-9800

		1588-3003
	Luxembourg	900 40 006
	Luxemburg	900 40 007
	Luxemburg	900 40 007
	Malaysia	1800 88 8588
	Mexico (Mexico City)	55-5258-9922
	Mexico	01-800-472-68368

	22 404747

	Nederland	0900 2020 165

	New Zealand	0800 441 147

	Nigeria	1 3204 999

	Norge	+46 (0)77 120 4765

	Panama	1-800-711-2884
	Paraguay	009 800 54 1 0006
	Perú	0-800-10111

	Philippines	(63) 2 867 3551
		1800 1441 0094
		1800 1441 0094
	Polska	0 801 800 235
	Portugal	808 201 492
	Portugal	808 201 492

	Puerto Rico	1-877-232-0589
	Puerto Rico	1-877-232-0589
	República Dominicana	1-800-711-2884
	República Dominicana	1-800-711-2884
	România	(21) 315 4442
	România	(21) 315 4442

	( )	095 7973520
	( -)	812 3467997
	( -)	812 3467997
	800 897 1444
	800 897 1444

	Singapore	6 272 5300
	Singapore	6 272 5300
	Slovensko	2 50222444
	Slovensko	2 50222444
	South Africa (international)	+ 27 11 2589301
	South Africa (international)	+ 27 11 2589301
	South Africa (RSA)	086 0001030
	Rest of West Africa	+ 351 213 17 63 80
	Suomi	+358 (0)203 66 767
	Sverige	+46 (0)77 120 4765
	Switzerland	0848 672 672
		02-8722-8000

		+66 (2) 353 9000
	71 89 12 22
	Trinidad & Tobago	1-800-711-2884
	Türkiye	90 212 444 71 71
		(380 44) 4903520
800 4910

	United Kingdom	+44 (0)870 010 4320
	United States	1-(800)-474-6836

	Uruguay	0004-054-177
	Uruguay	0004-054-177

	Venezuela (Caracas)	58-212-278-8666
	Venezuela	0-800-474-68368
	Venezuela	0-800-474-68368
	Viêt Nam	+84 88234530

support and warranty HP

User Guide

121

Contents

Page User Guide Notice Safety information Contents Troubleshooting information 12 HP warranty and support Technical information Index 1 HP All-in-Oneoverview The HP All-in-Oneat a glance Control panel features Menu overview Copy Menu Fax Menu Scan To menu Setup Menu Text and symbols Enter text using the keypad on the control panel Use the HP Image Zone software HP Solution Center To open the HP Image Zone software on a Windows computer HP Digital Imaging Monitor Start Programs 2 Find more information Sources of information Find more information Windows Get step-by-step instructions Use the onscreen Help Use the Help on a Windows computer Contents, Index, and Search tabs Contents Search ●Contents 5600 series Help Topics Found ●Search List Topics Title Location Use the Help on a Mac To access the HP Image Zone Help on a Mac Navigation panes HP Image Zone Help HP Image Zone Help Center Topic Relevance Relevance Finish setting up your HP All-in One Set your preferences Set your language and country/region Set the date and time Fax setup Set up the HP All-in-Onefor faxing Page Select your fax setup case Other equipment Recommended fax services sharing your setup for parallel-type Page Case A: Separate fax line (no voice calls received) Back view of the HP All-in-One To set up your HP All-in-Onewith a separate fax line Auto Answer Rings to Answer Case B: Set up your HP All-in-Onewith DSL To set up your HP All-in-Onewith DSL Note Case C: Set up your HP All-in-Onewith a PBX phone system or an ISDN line Case D: Fax with a distinctive ring service on the same line To set up your HP All-in-Onewith a distinctive ring service Answer Ring Pattern Case E: Shared voice/fax line To set up your HP All-in-Onewith a shared voice/fax line automatically Case F: Shared voice/fax line with voice mail To set up your HP All-in-Onewith voice mail Case G: Fax line shared with computer modem (no voice calls received) To set up your HP All-in-Onewith a computer modem Case H: Shared voice/fax line with computer modem Example of a parallel splitter To set up your HP All-in-Oneto a computer with two phone ports automatically Case I: Shared voice/fax line with answering machine To set up your HP All-in-Onewith a shared voice/fax line with answering machine Case J: Shared voice/fax line with computer modem and answering machine Page Case K: Shared voice/fax line with computer modem and voice mail Page Change settings on the HP All-in-Oneto receive faxes Basic Fax Setup Change the answer ring pattern (distinctive ringing) All Rings To change the answer ring pattern from the control panel This selects Advanced Fax Setup and then selects Answer Ring Pattern Test your fax setup Set the fax header Set up speed dialing Create group speed dial entries This selects Speed Dial Setup and then selects Group Speed Dial 4 Load originals and load paper Load originals Load an original in the automatic document feeder Load an original on the glass Choose papers for printing and copying Recommended papers for printing and copying Papers to avoid Load paper Load full-sizepaper Page Load 10 x 15 cm (4 x 6 inch) photo paper Load index cards Load envelopes Load other types of paper Avoid paper jams Page 5 Use the copy features Make a copy Change the copy settings Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo Stop copying Page 6 Use the scan features Scan an image Scan an original to a computer Stop scanning Share a scanned image with friends and relatives Send as an e-mailattachment Send using HP Instant Share Print a scanned image Edit a scanned image Edit a scanned photo or graphic Edit a scanned document Page 7 Print from your computer Print from a software application Change the print settings Windows users Mac users Stop a print job To stop a print job from the computer (Mac) Applications:Utilities Show Jobs Delete 8 Use the fax features Send a fax Send a basic fax Send a fax manually from a phone Send a fax using monitor dialing Receive a fax Receive a fax manually Set up backup fax reception Reprint received faxes from memory Print reports Print fax confirmation reports Print fax error reports Stop faxing Page 9 Order supplies Order paper, transparency film, or other media Order print cartridges Order other supplies Contact HP Country/region Number for ordering 10 Maintain your HP All-in-One Clean the HP All-in-One Clean the glass Clean the lid backing Clean the exterior Print a self-testreport Work with print cartridges Handle the print cartridges Replace the print cartridges To replace the print cartridges Page Use a photo print cartridge Use the print cartridge protector Align the print cartridges Clean the print cartridges Clean the print cartridge contacts not To clean the print cartridge contacts Clean the area around the ink nozzles Page Page 11 Troubleshooting information View the Readme file Setup troubleshooting Hardware setup troubleshooting Page The control panel display shows the wrong language The wrong measurements are showing in menus on the control panel display I received a message on the control panel display to align the print cartridges Solution Cause The HP All-in-Onedoes not print Software installation troubleshooting When I insert the CD-ROMinto my computer’s CD-ROMdrive, nothing happens To start the installation from a Windows computer Run Run d:\setup.exe Retry I received a message that an unknown error has occurred Some of the buttons are missing in the HP Solution Center (Windows) The Fax Setup Wizard (Windows) or Fax Setup Utility (Mac) does not start To start the Fax Setup Wizard (Windows) To start the Fax Setup Utility (Mac) The registration screen does not appear (Windows) Product Registration Page Fax setup troubleshooting The fax test failed The "Fax Hardware Test" failed Fax Hardware Test The "Fax Connected to Active Telephone Wall Jack" test failed The "Phone Cord Connected to Correct Port on Fax" test failed The "Using Correct Type of Phone Cord with Fax" test failed The "Dial Tone Detection" test failed Dial Tone Detection Test Dial Tone Detection The "Fax Line Condition" test failed Fax Line Condition Test Fax Line Condition The control panel display always shows Phone Off Hook The HP All-in-Oneis having problems sending and receiving faxes Error Correction Mode The HP All-in-Oneis having problems sending a manual fax The HP All-in-Onecannot receive faxes, but can send faxes The HP All-in-Onecannot send faxes, but can receive faxes Redial/Pause Space (#) Fax tones are recorded on my answering machine The phone cord that came with my HP All-in-Oneis not long enough To extend your phone cord Operational troubleshooting Paper troubleshooting Paper has jammed the HP All-in-One Paper has jammed the automatic document feeder The automatic document feeder picks up too many pages or none at all To clean the rollers or separator pad Print cartridge troubleshooting Device update Device update (Windows) Device update (Mac) Page 12 HP warranty and support Warranty HP warranty and support Warranty information Before you call HP customer support Access your serial number and service ID Get support and other information from the Internet Call in North America during warranty Call elsewhere in the world Page HP Quick Exchange Service (Japan) Prepare your HP All-in-Onefor shipment Remove the control panel faceplate Caution Pack your HP All-in-One 13 Technical information System requirements Paper specifications Print specifications Copy specifications Fax specifications Scan specifications Physical specifications Power specifications Environmental specifications Additional specifications Environmental product stewardship program Regulatory notices FCC statement Notice to users in the European Economic Area Declaration of conformity (European Economic Area) HP Officejet 5600 All-in-Oneseries declaration of conformity Index M maintenance