Chapter 3
Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it.
4.If your computer modem software is set to receive faxes to your computer automatically, turn off that setting.
Note If you do not turn off the automatic fax reception setting in your computer modem software, your HP All-in-One will not be able to receive faxes.
5.Set the Auto Answer setting to On.
For information on changing this setting, see Set the answer mode.
6.(Optional) Change the Rings to Answer setting to the lowest setting (two rings). For information on changing this setting, see Set the number of rings before answering.
7.Run a fax test. For information, see Test your fax setup.
When the phone rings, your HP All-in-One will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax.
Case H: Shared voice/fax line with computer modemIf you receive both voice calls and fax calls at the same phone number, and you also have a computer modem connected on this phone line, set up your HP All-in-One as described in this section.
Since your computer modem shares the phone line with your HP All-in-One, you will not be able to use both your computer modem and your HP All-in-One simultaneously. For example, you cannot use your HP All-in-One for faxing if you are using your computer modem to send an e-mail or access the Internet.
There are two different ways to set up your HP All-in-One with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports.
●If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) For additional details, see the 5600 series Troubleshooting section in the onscreen HP Image Zone Help.
