HP Officejet 5600 All-in-One series
User Guide
Safety information
Contents
Troubleshooting information
HP All-in-One overview
HP All-in-One at a glance
Label Description
Label Name and Description
Control panel features
Menu overview
Copy Menu
Label
Scan To menu
Text and symbols
Setup Menu
Fax Menu
Use the HP Image Zone software
Enter text using the keypad on the control panel
To enter a space, pause, or symbol
To erase a letter, number, or symbol
To open the HP Image Zone software on a Mac
To open the HP Image Zone software on a Windows computer
User Guide
Setup Guide
Find more information
Sources of information
HP Image Zone Help
To access the HP Image Zone Help on a Windows computer
Use the onscreen Help
Use the Help on a Windows computer
Index
Contents
Display area
Search
Help toolbar
Use the Help on a Mac
Navigation panes
To access the HP Image Zone Help on a Mac
Back Help Center Search area
Set your language and country/region
Finish setting up your HP All-in
One
Set your preferences
Adjust the volume
Fax setup
Set up the HP All-in-One for faxing
Choose the right fax setup for your home or office
Countries/regions with a parallel-type phone system
Finish setup
Select your fax setup case
Questions DSL service
You answered No to all
Other equipment/ services sharing your fax line
Recommended fax setup for parallel-type phone systems
Recommended fax setup for serial-type phone systems
To set up your HP All-in-One with a separate fax line
Case a Separate fax line no voice calls received
Back view of the HP All-in-One
To set up your HP All-in-One with DSL
Case B Set up your HP All-in-One with DSL
Case D Fax with a distinctive ring service on the same line
To set up your HP All-in-One with a distinctive ring service
Case E Shared voice/fax line
To set up your HP All-in-One with a shared voice/fax line
Case F Shared voice/fax line with voice mail
To set up your HP All-in-One with voice mail
To set up your HP All-in-One with a computer modem
Case H Shared voice/fax line with computer modem
Example of a parallel splitter
Case I Shared voice/fax line with answering machine
Back view of the HP All-in-One
Example of a parallel splitter
Back view of the HP All-in-One
Finish setup
Example of a parallel splitter
Set the answer mode
Change settings on the HP All-in-One to receive faxes
Change the answer ring pattern distinctive ringing
To change the answer ring pattern from the control panel
Set the number of rings before answering
To test your fax setup from the control panel
Test your fax setup
Set up speed dialing
Set the fax header
Create individual speed dial entries
Create group speed dial entries
To load an original in the automatic document feeder
Load originals and load paper
Load originals
Load an original in the automatic document feeder
To load an original on the glass
Choose papers for printing and copying
Load an original on the glass
Recommended papers for printing and copying
Papers to avoid when printing
Papers to avoid when copying
Papers to avoid
Load paper
Load full-size paper
To load full-size paper
Load originals and load paper
Load index cards
Load 10 x 15 cm 4 x 6 inch photo paper
Load envelopes
To load index cards in the input tray
To load envelopes
Load other types of paper
HP Premium Inkjet Transparency Film
HP Iron-On Transfers
Avoid paper jams
HP Inkjet Labels
To load labels
Load originals and load paper
To make a copy from the control panel
Use the copy features
Change the copy settings
Make a copy
To make a borderless copy of a photo from the control panel
To change the copy settings for the current job only
To save the current settings as defaults for future jobs
Make a 10 x 15 cm 4 x 6 inch borderless copy of a photo
Press Start Black or Start Color
Stop copying
Copy
Use the scan features
Scan an image
Scan an original to a computer
Send as an e-mail attachment
Send using HP Instant Share
Share a scanned image with friends and relatives
Stop scanning
Edit a scanned document
Print a scanned image
Edit a scanned image
Edit a scanned photo or graphic
Scan
To print from a software application Mac
Print from your computer
Print from a software application
To print from a software application Windows
Windows users
Change the print settings
To change the print settings for all future jobs
To change the print settings for the current job
To stop a print job from the computer Windows XP users
To change all other print settings
Stop a print job
To stop a print job from the HP All-in-One
To stop a print job from the computer Mac
Use the fax features
Send a fax
Send a basic fax
Send a fax manually from a phone
Press Start Black
To send a fax manually from a phone
To send a fax using monitor dialing from the control panel
Send a fax using monitor dialing
Set up backup fax reception
Receive a fax
Receive a fax manually
Reprint received faxes from memory
To set backup fax reception from the control panel
Print fax error reports
Print reports
Print fax confirmation reports
To cancel a number you are dialing
Stop faxing
To stop faxing from the control panel
Fax
U.S. or Canada, dial 1-800-474-6836 1-800-HP invent
Order supplies
Order other supplies
Print cartridges HP reorder number
Country/region Number for ordering
Maintain your HP All-in-One
Clean the HP All-in-One
Clean the glass
To clean the glass
Clean the lid backing
Print a self-test report
Clean the exterior
Work with print cartridges
Handle the print cartridges
Replace the print cartridges
To replace the print cartridges
Maintain your HP All-in-One
Use a photo print cartridge
Use the print cartridge protector
Align the print cartridges
Clean the print cartridges
Clean the print cartridge contacts
To clean the print cartridges from the control panel
To clean the print cartridge contacts
To clean the area around the ink nozzles
Clean the area around the ink nozzles
Maintain your HP All-in-One
Maintain your HP All-in-One
Other sources of information
Troubleshooting information
Troubleshooting common setup issues
Additional troubleshooting topics in this User Guide
My HP All-in-One does not turn on
Setup troubleshooting
Hardware setup troubleshooting
View the Readme file
Troubleshooting
Control panel display shows the wrong language
HP All-in-One does not print
Fax Setup Wizard Windows or Fax Setup Utility Mac runs
Software installation troubleshooting
Red X appears on the USB connect prompt
To start the installation from a Windows computer
To start the installation from a Mac
Minimum system checks screen appears Windows
Received a message that an unknown error has occurred
To uninstall from a Windows computer, method
To start the Fax Setup Wizard Windows
To start the Fax Setup Utility Mac
Uninstall and reinstall the software
On the Windows taskbar, click Start, Settings, Control Panel
Double-click the Applications HP All-in-One Software folder
Fax setup troubleshooting
Select Reinstall
To uninstall from a Mac
Fax Connected to Active Telephone Wall Jack test failed
Solution
Fax test failed
Fax Hardware Test failed
Phone Cord Connected to Correct Port on Fax test failed
Dial Tone Detection test failed
Using Correct Type of Phone Cord with Fax test failed
Fax Line Condition test failed
Control panel display always shows Phone Off Hook
HP All-in-One is having problems sending and receiving faxes
User Guide 105
HP All-in-One is having problems sending a manual fax
HP All-in-One cannot receive faxes, but can send faxes
HP All-in-One cannot send faxes, but can receive faxes
To extend your phone cord
Fax tones are recorded on my answering machine
Paper troubleshooting
Operational troubleshooting
Paper has jammed the HP All-in-One
Paper has jammed the automatic document feeder
To clean the rollers or separator pad
Print cartridge troubleshooting
Device update
To use device update
Device update Windows
Device update Mac
116
HP warranty and support
Warranty
Warranty upgrades
HP product Duration of limited warranty
Warranty information
Access your serial number and service ID
Before you call HP customer support
Get support and other information from the Internet
Call elsewhere in the world
Call in North America during warranty
User Guide 121
HP Quick Exchange Service Japan
Prepare your HP All-in-One for shipment
Replace the print cartridges in your HP All-in-One
Remove the control panel faceplate
Pack your HP All-in-One
Paper tray capacities
Paper specifications
Technical information
System requirements
Print specifications
Print margin specifications
Paper sizes
Fax specifications
Copy specifications
Environmental specifications
Scan specifications
Physical specifications
Power specifications
Environmental product stewardship program
Regulatory notices
HP inkjet supplies recycling program
Regulatory model identification number
FCC statement
132
Geräuschemission
Declaration of conformity European Economic Area
134
Index
Symbols/Numerics
Maintenance
User Guide 137
138
Q5610-90155