3 Troubleshooting Your PC

If Your PC Has a Hardware Problem

If Your Printer Does Not Work

•Make sure that the printer is configured correctly for the PC and for the application.

c Ensure the PC’s port has been correctly configured using Setup. d Make sure the printer is correctly set up in your operating

system’s configuration.

e Ensure the application program’s “print” menu has been correctly set up. (Refer to the manual supplied with the application software.)

•Check that the PC’s port is working properly by running another peripheral connected to the port.

•Refer to the printer’s manual for further help.

If the Flexible Disk Drive Does Not Work

•Ensure you are using a formatted diskette and it is inserted correctly.

•Check you are using a diskette that is the right density.

•Check that your flexible disk drive is correctly configured in the Setup Configuration menu.

•Check the option on the Setup Configuration menu which enables or disables the on-board flexible disk controller.

•Clean the flexible disk drive using a diskette cleaning kit.

•Check that the flexible disk drive has been enabled in Setup.

•Flexible disk drive (refer to “Hardware Protection Submenu (Security group)” in the HP Setup program—see "HP Setup Program", on page 66)

•Boot on flexible disk drive (refer to "Start-up Center Submenu (Security group)" in the HP Setup program—see "HP Setup Program", on page 66)

•Write on flexible disk drives (refer to "Start-up Center Submenu (Security group)" in the HP Setup program—see "HP Setup Program", on page 66)

•Check that the disk power and data cables are correctly connected.

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