Error messages
You might see some of the following error messages on the front panel display.
•Clear document jam, then press START
Problem: Either your document jammed, or the HP OfficeJet loaded more than one sheet at a time, or you loaded a document longer than the
Solution: Remove the document from the document tray, then reload it and press Start to clear the message. Restart your job.
Note: If the document is jammed, lift the cover and clear the jam. To display document
•Clear paper jam, then press START, or, Clear paper jam
Problem: Either the paper jammed, or the HP OfficeJet loaded more than one sheet at a time, or you loaded paper longer than the
Solution: Remove the paper from the paper tray, open the cover, and clear the paper path. (To display document
•Replace scanner cover
Problem: Either you removed the scanner cover from inside the HP OfficeJet and didn’t replace it, or you replaced the scanner cover incorrectly.
Solution: Open the HP OfficeJet’s top cover. Either replace the scanner cover and close the cover, or remove the scanner cover, replace it, then close the cover.
Scanner cover
.........................................................................................................................................