Chapter 8 Troubleshooting 157

 

plug-in. This will prevent the

 

offending Java applet from trying

 

to run.

Inaccurate response to

The touch screen may need

stylus tap.

recalibration. To recalibrate the

 

touch screen tap the Start menu,

 

then Settings, then tap Control

 

Panel, and then double-tap the

 

Stylus icon. On the Calibration

 

tab, tap the Recalibrate button

 

and follow the prompts on the

 

screen.

Troubleshooting remote connections

This section offers troubleshooting help for trying to connect your HP Jornada to other computers. For problems communicating with your desktop, see Microsoft ActiveSync Help.

Unable to dial out using the modem

•If you are using a PC card modem, verify that the modem is installed correctly and connected to a telephone line.

•If you are using the internal modem (on models equipped with a built-in modem), verify that you are using an analog telephone line. (Most home telephone lines are analog, while most office telephone lines are digital.)

•Verify you have set dialing properties for this connection correctly.

•Check to see if the modem is waiting for a dial tone. To do this, on the Start menu, point to Programs, point to Communication, and then tap Remote Networking. Select your connection, and then tap Properties on the File menu. In the Dial-Up Connection dialog box, tap Configure and then tap the Call Options tab. Verify that Wait for dial tone before dialing is selected.

•In certain countries you may have to clear the Wait for dial tone before dialing check box.

•Allow more time for the call to go through if you are attempting to make an international call. On the Call