Chapter 8 Troubleshooting 161

Using the stylus to perform a soft reset

When you perform a soft reset you will lose unsaved data in all open documents or programs.

Factory default reset

Perform a factory default reset only when your HP Jornada does not respond to a soft reset. A factory default reset will erase all data you have entered, including all files, system settings, and programs you have installed. If you have forgotten your primary and reminder passwords, you will also need to perform a factory default reset.

Performing a factory default reset erases all files, programs, and appointments you have entered. You can restore only data that has been backed up to your desktop PC or to a PC Card or CompactFlash Card. (For more information, see the Backing up and Restoring data section in chapter 5.)

To perform a factory default reset

1.Disconnect all cables, including the ac adapter from your HP Jornada.

2.Remove the backup battery. For more information, see the Replacing the backup battery section in chapter 7.)

3.Remove the main battery.