Problem | Possible cause | Solution |
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My image is | The flash provided | Change the flash setting to AUTO |
too bright. | too much light. | FLASH or FLASH OFF. |
A natural or artificial source other than the flash provided too much light.
Try taking the picture from a different angle. Avoid pointing the camera directly toward a bright light or reflective surface on a sunny day. If there is light behind your subject, use the FLASH ON setting.
You were too close to the subject to use the flash.
Move back from the subject or set the flash to FLASH OFF and take the picture again.
When I | The camera is | Slide the |
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connect the | turned off. | the camera. |
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camera to my |
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computer, the | The USB cable is | Make sure that the USB cable is firmly | ||||
software says | not connected | connected at both ends. | ||||
it can’t find | correctly. |
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the camera. |
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The camera is connected to the computer through a USB hub and your USB hub is not compatible with the camera.
Connect the camera directly to a USB port on the computer.
The camera needs | Turn the camera off and then on again. |
to be reset. |
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The computer | The camera is not |
does not | configured correctly |
recognize the | for the type of |
camera and | computer you have. |
the automatic |
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image unload |
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does not |
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start. |
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Open the Setup menu on the image display and check the USB setting:
•If you are using a Windows computer, make sure the USB setting is set to SIDC.
•If you are using a Macintosh computer, make sure the USB setting is set to MSDC.
Your Macintosh | Go to the Support section of |
computer has an | www.apple.com and download the USB |
older version of OS | Mass Storage Support (version 1.3.5) |
8.6, which does not | update. |
support USB mass |
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storage. |
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Troubleshooting | 55 |