Table 10-1Solving General Problems (continued)

Poor performance.

Cause

Solution

 

 

 

Virus resident on the hard drive.

Run virus protection program.

 

 

Too many applications running.

Windows 7:

 

1.

Close unnecessary applications to free up memory.

 

2.

Add more memory.

 

3.

Some applications run in the background and can be

 

 

closed by right-clicking on their corresponding icons in

 

 

the task tray. To prevent these applications from

 

 

launching at startup:

 

 

In Windows 7:

 

 

a.

Go to Start > All Programs > Accessories > Run

 

 

b.

Type msconfig, and then press Enter.

 

 

c.

On the Startup tab of the System Configuration

 

 

 

Utility, clear applications that you do not want to

 

 

 

launch automatically, and the click OK.

 

 

In Windows 8:

 

 

a.

On the Start screen, right-click, and then select the

 

 

 

All apps icon.

 

 

b. Under Windows System, click Run.

 

 

c.

Type msconfig, and then press Enter.

 

 

d.

On the Startup tab of the System Configuration

 

 

 

Utility, clear applications that you do not want to

 

 

 

launch automatically, and the click OK.

 

 

 

Some software applications, especially games, are stressful

1.

Lower the display resolution for the current application

on the graphics subsystem.

 

or consult the documentation that came with the

 

 

application for suggestions on how to improve

 

 

performance by adjusting parameters in the application.

 

2.

Add more memory.

 

3.

Upgrade the graphics solution.

 

 

Cause unknown.

Restart the computer.

 

 

 

 

256 Chapter 10 Troubleshooting Without Diagnostics