Table 11-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

2230-General error during MEBx execution

Error occurred during MEBx execution

1.

Reboot the computer.

 

which fails into the “General” grouping.

2.

If the error persists, update to the latest

 

Status information displayed along with the

 

error provides further clarity into the failure.

 

BIOS version and ME firmware

 

MEBx handles transference of information

 

version.

 

between the system BIOS and ME

3.

If the error still persists, replace the

 

firmware.

 

 

 

system board.

 

 

 

 

2231-ME error during MEBx execution

Error occurred during MEBx execution

1.

Reboot the computer.

 

which fails into “ME” grouping.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2232-AMT error during MEBx execution

Error occurred during MEBx execution

1.

Reboot the computer.

 

which fails into “AMT” grouping.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2233-HECI error during MEBx execution

Error occurred during MEBx execution

1.

Reboot the computer.

 

which fails into “MEI or HECI” grouping.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2239-ME image lock failure

Special system configurations with reduced

1.

Reboot the computer.

 

ME firmware image require BIOS control of

2.

If the error persists, update to the latest

 

ME firmware upgrading. A failure has

 

occurred after the ME firmware update

 

BIOS version and ME firmware

 

process in which the BIOS could not relock

 

version.

 

the ME firmware region.

3.

If the error still persists, replace the

 

 

system board.

2240-ME image unlock failure

Special system configurations with reduced

 

ME firmware image require BIOS control of

 

ME firmware upgrading. A failure has

 

occurred prior to the ME firmware update

 

process in which the BIOS could not unlock

 

the ME firmware region.

1.Reboot the computer.

2.If the error persists, update to the latest BIOS version and ME firmware version.

3.If the error still persists, replace the system board.

Invalid Electronic Serial Number

Electronic serial number is missing.

Enter the correct serial number in Computer

 

 

Setup.

 

 

 

300 Chapter 11 POST Error Messages