Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 73 screws that must be removed, replaced, and/or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery on page 67 for battery removal instructions.

Item

Component

Description

 

 

 

(1)

Product name

This is the product name affixed to the front of

 

 

the computer.

 

 

 

(2)

Serial number (s/n)

This is an alphanumeric identifier that is unique to

 

 

each product.

 

 

 

(3)

Part number/Product number (p/n)

This number provides specific information about the

 

 

product’s hardware components. The part number helps

 

 

a service technician determine what components and

 

 

parts are needed.

 

 

 

Component replacement procedures 65

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HP 8470p C7A68UT, 8470w C7A68UT manual Component replacement procedures, Service tag