Service and Support
Getting Support for Your HP Notebook PC
Getting Support for Your HP Notebook PC
HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you:
•Look up information in the electronicReference Guide.
•Visit the HP notebook web site.
•Use HP Instant Support on your notebook.
•Call HP support.
•Look up information in Microsoft Windows Help and the printed Windows manual.
To use the Reference Guide
The Reference Guide is an electronic help system included on your hard disk. To open the Reference Guide, click Start, Help and Support, HP Library, HP Notebook Reference Guide.
To locate information in the guide, use the Contents, Index, and Search tabs:
•The Contents tab lists the headings of all the topics in the guide.
•The Index tab provides an alphabetical list of the keywords in the guide; you can locate a keyword either by typing it in the box or by scrolling through the list.
•The Search tab allows you to find specific words and phrases.
To get help from the HP notebook web site
HP has a web site on the Internet dedicated to HP notebook owners: www.hp.com/notebooks. This web site contains information about the various HP notebook models, warranties, support, and special promotions.
To get help with your computer at this web site, click on Technical Support. In the technical support area, you will have access to:
•answers to frequently asked questions
•software, driver, and BIOS updates
