HP 8760w SQ575UP#ABA manual To prepare your computer for shipment

Service and Support

Obtaining Repair Service

To prepare your computer for shipment

1.Important. Back up the contents of your hard disk drive to floppy disks, tape, or a network drive.

While your computer is being repaired, the hard disk may be replaced or reformatted.

2.Hewlett-Packard cannot guarantee the return of removable components. Please remove the following before you send your computer for service:

•PC cards

•AC adapter and power cord

•CDs in the CD player

•floppy disks in the floppy disk drive

3.When shipping your computer to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage in transit. Make sure to wrap at least three inches of protection around the unit and the courier will put it into one of their boxes.

Startup Guide 47