Solving Problems with Your Computer

Troubleshooting Techniques

Keyboard, touch pad, and mouse problems

If the touch pad is difficult to control

Customize the touch pad by modifying Mouse properties: click Start, Control Panel, Printers and Other Hardware, Mouse.

If the pointing devices don’t work

Don’t touch the touch pad while booting or resuming. If this happens, try the following:

Press a key on the keyboard to restore normal operation.

Suspend and resume operation using the blue standby button.

Restart the computer: click Start, Turn Off Computer, Restart.

Performance problems

For best performance with Windows XP, your computer should have at least 96 to 128 MB of memory (RAM).

If the computer stops responding

Press CTRL+ALT+DEL to end any application that is not responding.

Slide and hold the power switch for at least four seconds to turn off and reset the computer. Then press the blue standby button to turn the computer back on.

If nothing happens, insert a straightened paper clip into the system-off button on the left side of the computer. Then press the blue standby button to turn the computer back on.

Startup Guide

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HP 8760w SQ575UP#ABA manual Keyboard, touch pad, and mouse problems, Performance problems