![](/images/new-backgrounds/1212820/212820111x1.webp)
Solving Problems with Your Computer
Recovering and Reinstalling Software
Recovering and Reinstalling Software
You can use the Recovery CD to recover an original build. If you need to recover a specific application, you can reinstall the software directly from your hard drive; for instructions, see “To recover an application” in the Reference Guide.
The Recovery CD provides the HP
•On the hard drive under c:\hp\drivers.
•On the Recovery CD, under \hp\drivers.
•On the HP notebook web site at www.hp.com/notebooks. This web site contains the latest updates of software drivers for your computer.
| To recover the factory installation of your hard disk |
| The following procedure describes how to recover the original Windows software and |
| operating system that came with your computer. |
|
|
CAUTION | This procedure formats the hard disk drive. After the hard disk drive is formatted, |
| you’ll need to reinstall any applications. Reformatting the hard disk drive will |
| erase all data on the disk. |
Do not interrupt the following process or unplug the AC adapter until the process is complete.
1.Important: back up all data from your hard disk. The following steps delete all data from the disk.
2.Connect the AC adapter to the computer.
3.Insert the Recovery CD (disc 1) in the
4.Turn on or restart the computer. If the computer is running, click Start, Turn Off Computer, Restart.
5.When you see the HP logo, press ESC to display the Boot menu.
6.Use the arrow keys to select the