Support process | HP C4390, C4380, C4385 instruction

•Do not clean the print cartridges unnecessarily. This wastes ink and shortens the life of the cartridges.

•Handle print cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. If print quality is poor right after cartridge installation, allow half an hour for the print cartridge to recover.

Support process

If you have a problem, follow these steps:

1.Check the documentation that came with the HP All-in-One.

2.Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features:

•Fast access to qualified online support specialists

•Software and driver updates for the HP All-in-One

•Valuable HP All-in-One and troubleshooting information for common problems

•Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP All-in-One

3.Call HP support. Support options and availability vary by device, country/region, and language. For a list of support phone numbers, see the printed documentation that came with the device.

Troubleshooting and support

Support process

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HP C4390, C4380, C4385 manual Support process, If you have a problem, follow these steps

Contents

HP Photosmart C4380 All-in-One series Hewlett-Packard Company notices Contents HP All-in-One at a glance HP All-in-One overview HP All-in-One overview Control panel buttons Find more information Setup GuideOnscreen Help Integrated wireless Wlan 802.11 network setup Network setup Connect to an integrated wireless Wlan 802.11 network What you need for an integrated wireless Wlan 802.11 network To connect the HP All-in-One Wireless ad hoc network setup Create a network profile for a Windows XP computer What you need for an ad hoc network Communication mode Ad Hoc Encryption enabled Connect to a wireless ad hoc networkCreate a network profile for other operating systems Connect to additional computers on a network Restore network defaults Manage your network settingsChange basic network settings from the control panel Print network settings Wireless Network Test prints Print the wireless network test To load full-size paper Use the HP All-in-One featuresLoad originals and load paper To load an original on the scanner glass Use HP All -in One features To load 10 x 15 cm 4 x 6 inch photo paper in the input tray Avoid paper jams To print one or more 10 x 15 cm 4 x 6 inch photos Print 10 x 15 cm 4 x 6 inch photos Make a copy Scan an image or documentTo scan to a computer To replace the print cartridges Replace the print cartridgesTo make a copy from the control panel Press Start Copy Black or Start Copy Color to begin copying Replace the print cartridges Clean the glass Clean the HP All-in-One To clean the glass Clean the lid backingTo clean the lid backing HP All-in-One will not turn on Troubleshooting and supportUninstall and reinstall the software Hardware setup troubleshooting Solution HP All-in-One does not print Weak signal Wireless setup troubleshooting Printer Not Found screen appears during installation Cannot connect to network during setupInvalid WEP key during wireless setup Invalid passphrase during wireless setup To clear a paper jam from the rear door Clear paper jamsTo clear a paper jam from the front door Print cartridge troubleshooting Support process If you have a problem, follow these steps Print cartridge yield Regulatory notices Product specificationsTechnical information System requirements Regulatory model identification number Warranty $UJHQWLQD