Hp support by phone | HP Color Inkjet cp1160 guide

hp support by phone

HP provides telephone support free of charge during the printer’s phone support period. (Standard phone company charges do apply.)

free phone support period

The list below shows the phone support period for your region.

region	phone support*

North America—	1 year
Including Canada

Asia Pacific—	1 year
Including Japan

Europe	1 year

Latin America	1 year

* Standard phone company charges apply.

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HP Color Inkjet cp1160 manual Hp support by phone, Free phone support period

Contents

User’s guide Table of contents Maintenance Troubleshooting Specifications Hp services and supportSupplies and accessories Index Hewlett-packard company notices Acknowledgments Terms and conventions SymbolsClick File Print Setup, then select Properties Terms Icons Using the onscreen user’s guide Getting started Your hp color inkjet printer cp1160 Printer features Automatic two-sided printing module duplexer Connectivity LCD panel Operating condition icons Ink cartridges For more information, see ink cartridge selection numbers Ink level gauge Expired ink Printheads Error messages Normal operation conditions Cancel button Buttons and lightsResume button and light Power button and light Infrared lens Paper tray Loading the paper tray Output Printer deposits printed pages on top of the paper tray Ink delivery system For installation instructions, see replacing printheads Print carriage Automatic paper-type sensor Installing the duplexer Automatic two-sided printing module duplexerPage Supported paper types Printing with the duplexer Connectivity USB USB Parallel Network connections Printer can connect to a network with an LIO module Click View Documentation Click Networking Printing Printer properties Displaying the printer properties dialog box Using the printer properties dialog box Setup Tabs Features Color Services Changing default printer properties Setting default print quality and two-sided printing Setting default printer propertiesClick the taskbar icon Selecting a default printer Printing a document Two-sided printing Automatic two-sided printing Printing instructionsCheck Two-Sided Printing Page Rear access door Manual two-sided printingPage Check Two-Sided Printing Reload the paper, then click Continue Using the automatic paper-type sensor Activating the automatic paper-type sensorTurning off the automatic paper-type sensor Watermarks Applying an existing watermark to a documentCreating or changing a watermark See applying an existing watermark to a document Plain paper Preparing to print Printing on plain paper Paper Type Automatic , or Plain Paper Envelopes Printing guidelinesPreparing to print a single envelope Preparing to print multiple envelopes Printing the envelopes Paper Type Automatic or Plain Paper Transparencies Printing transparencies Labels Printing labels Index cards and other small media Preparing to print a single index card and other small media Fine paper length guide Printing index cards and other small media Photographs Printing photographs Greeting cards Printing greeting cards Posters Printing posters Banners Printing banners Paper Size Banner A4 210 x 297 mm or Banner Letter 8.5 x 11 Iron-on transfers Printing iron-on transfers Paper Size A4 210 x 297 mm or Letter 8.5 x 11 Infrared printing Setting up a laptop or notebook in Windows 98 and MeSelect the Enable infrared communications box Infrared printing with a laptop or notebook computer Selecting the port in Windows 98 or Me Select PropertiesPrinting in Windows 98 or Me Selecting the port in Windows Printing in Windows Click Start Settings Control Panel Displaying the infrared icon on the taskbar Infrared printing with a Palm device Infrared printing with a Windows CE device Maintenance Replacing ink cartridges LCD panel messages Selection numbers Replacing an ink cartridge Ink removal Page Non-hp ink cartridges Replacement alternativesHp supplies Refilled ink cartridges Overriding the ink level gauge Page Maintaining ink cartridges Expired ink cartridges Ink cartridge selection numbers Replacing printheads Selection numbers Replacing a printhead Page Page Print carriage latch Verify that the loops catch the hooks Cleaning printheads Click Clean the Printheads Printhead selection numbers Printer interior Maintaining the printer bodyPrinter case exterior Print carriage rod Toolbox Displaying the toolboxClick Start Programs Hewlett-Packard hp cp1160 Toolbox Toolbox navigation Device services Toolbox tabs Estimated ink level Configuration 105 Taskbar icon Troubleshooting LCD panel error messages Ink cartridge icons are flashing Printhead icons are flashing Printer diagram Ink delivery system Diagnostic From the printer driver Printing a diagnosticClick Print a Diagnostic Page. The page prints Or from the printer Ink cartridge information Printhead information Disabled printheads Print quality Printhead alignment Click Calibrate the Printer Printer is not printing Ink cartridge needs to be replaced Printheads need to be replaced Paper problems Printer ejects the paper Blank pages are printing Paper jam Out of paper Printer ejects the paper Blank pages are printing Print carriage stalls Ink delivery system error occurs Ink delivery system not working Print carriage stalls Ink delivery system error occurs USB problems Error message there was an error writing to lpt1 appears Select Start Programs Hewlett-Packard hp cp1160 uninstaller Conflicting USB cable connections Uninstall and reinstall instructions Downloaded software Problems with printouts Print quality is poor Text and images are misaligned Color is tintedClick Calibrate Color Click Calibrate the Device Problems with the automatic paper-type sensor Printhead may be failing Printout does not reflect new print settings Document is printed off-center or at an angle Photos are not printing correctly Check the paper trayCheck the printer properties Banner does not print correctly Check the software Printer is too slow Multiple software applications are open Complex documents, graphics, or photographs are printing Automatic paper type option is enabled Two-sided documents are printingPrinter software is outdated Computer does not meet system requirements Printhead may be failing Two-sided printing problems 146 147 Option for two-sided printing cannot be selected Binding margin is in the wrong place 150 Communication error Local connection Click Networking Select Network Troubleshooting Network connection Infrared printing problems Printer stopped printing Printer is taking too long to print Infrared icon is not displayed Single Palm Pilot calendar appointment prints Printer hardware problems Printer door time out Printer does not turn on Hp services and support Contacting hp services and support Support process Hp e-support Hp support Websites Hp support email Hp support by phone Free phone support period Before placing a call Support phone numbers 169 After the free phone support period Obtaining a warranty extension Obtaining hp repair Hp printer and software limited warranty statement Extent of limited warranty 173 Limitations of warranty Limitations of liabilityLocal law 175 Hp inkjet supplies warranty limitations Hp inkjet products limited warrantyWarranty period Install-by date Hp inkjet product recovery program Supplies and accessories Supply and accessory part numbers LIO modules 180 Paper and media part numbers Hp premium inkjet transparency film Hp premium plus photo paper, matteHp premium plus photo paper, glossy snapshot Hp premium inkjet rapid-dry transparencies How to order Specifications Printer specifications Hp color inkjet printer cp1160 Duty cycle DimensionsSoftware compatibility Memory Power consumption WeightMaximum weight capacity Power requirements Media weight Declared noise emissions in accordance with ISOAlignment Media handling Media size 190 Automatic two-sided printing module specifications Minimum printing margins Media type Supported operating systems Infrared printing specificationsRange Supported devices Minimum printing margins Banners A4 210 x 297 mm 8.27 x 11.7 Banners letter 216 x 279 mm 8.5 x 11Photo with tear-off tab Microsoft Windows 95, 98, or Me System requirementsMicrosoft Windows NT 4.0 or DOS 3.3 or better Environmental statement Reduction and eliminationRecycling 198 Energy consumption Regulatory notices Hewlett-packard company LED indicator statement Index With notebook 73 with Palm Pilot 77 beaming Guidelines 63 PhotoREt 63, 64 Setting 194 printing speed