Problems with printouts | HP Color Inkjet cp1160 manual

problems with printouts

Click the topic below that best describes the problem:

•print quality is poor

•document is printed off-center or at an angle

•parts of the document are missing or printed in the wrong place

•printout does not reflect new print settings

•photos are not printing correctly

•banner does not print correctly

132

Image 140

HP Color Inkjet cp1160 manual Problems with printouts

Contents

User’s guide Table of contents Maintenance Troubleshooting Hp services and support Supplies and accessoriesSpecifications Index Hewlett-packard company notices Acknowledgments Symbols Click File Print Setup, then select PropertiesTerms and conventions Terms Icons Using the onscreen user’s guide Getting started Your hp color inkjet printer cp1160 Printer features Automatic two-sided printing module duplexer Connectivity LCD panel Operating condition icons Ink cartridges For more information, see ink cartridge selection numbers Ink level gauge Expired ink Printheads Error messages Normal operation conditions Resume button and light Cancel buttonButtons and lights Power button and light Infrared lens Paper tray Loading the paper tray Output Printer deposits printed pages on top of the paper tray Ink delivery system For installation instructions, see replacing printheads Print carriage Automatic paper-type sensor Installing the duplexer Automatic two-sided printing module duplexerPage Supported paper types Printing with the duplexer Connectivity USB USB Parallel Network connections Printer can connect to a network with an LIO module Click View Documentation Click Networking Printing Printer properties Displaying the printer properties dialog box Using the printer properties dialog box Setup Tabs Features Color Services Changing default printer properties Click the taskbar icon Setting default print quality and two-sided printingSetting default printer properties Selecting a default printer Printing a document Two-sided printing Check Two-Sided Printing Automatic two-sided printingPrinting instructions Page Rear access door Manual two-sided printingPage Check Two-Sided Printing Reload the paper, then click Continue Turning off the automatic paper-type sensor Using the automatic paper-type sensorActivating the automatic paper-type sensor Creating or changing a watermark WatermarksApplying an existing watermark to a document See applying an existing watermark to a document Plain paper Preparing to print Printing on plain paper Paper Type Automatic , or Plain Paper Preparing to print a single envelope EnvelopesPrinting guidelines Preparing to print multiple envelopes Printing the envelopes Paper Type Automatic or Plain Paper Transparencies Printing transparencies Labels Printing labels Index cards and other small media Preparing to print a single index card and other small media Fine paper length guide Printing index cards and other small media Photographs Printing photographs Greeting cards Printing greeting cards Posters Printing posters Banners Printing banners Paper Size Banner A4 210 x 297 mm or Banner Letter 8.5 x 11 Iron-on transfers Printing iron-on transfers Paper Size A4 210 x 297 mm or Letter 8.5 x 11 Setting up a laptop or notebook in Windows 98 and Me Select the Enable infrared communications boxInfrared printing Infrared printing with a laptop or notebook computer Printing in Windows 98 or Me Selecting the port in Windows 98 or MeSelect Properties Selecting the port in Windows Printing in Windows Click Start Settings Control Panel Displaying the infrared icon on the taskbar Infrared printing with a Palm device Infrared printing with a Windows CE device Maintenance Replacing ink cartridges LCD panel messages Selection numbers Replacing an ink cartridge Ink removal Page Replacement alternatives Hp suppliesNon-hp ink cartridges Refilled ink cartridges Overriding the ink level gauge Page Maintaining ink cartridges Expired ink cartridges Ink cartridge selection numbers Replacing printheads Selection numbers Replacing a printhead Page Page Print carriage latch Verify that the loops catch the hooks Cleaning printheads Click Clean the Printheads Printhead selection numbers Maintaining the printer body Printer case exteriorPrinter interior Print carriage rod Click Start Programs Hewlett-Packard hp cp1160 Toolbox ToolboxDisplaying the toolbox Toolbox navigation Device services Toolbox tabs Estimated ink level Configuration 105 Taskbar icon Troubleshooting LCD panel error messages Ink cartridge icons are flashing Printhead icons are flashing Printer diagram Ink delivery system Diagnostic Printing a diagnostic Click Print a Diagnostic Page. The page printsFrom the printer driver Or from the printer Ink cartridge information Printhead information Disabled printheads Print quality Printhead alignment Click Calibrate the Printer Printer is not printing Ink cartridge needs to be replaced Printheads need to be replaced Paper problems Printer ejects the paper Blank pages are printing Paper jam Out of paper Printer ejects the paper Blank pages are printing Print carriage stalls Ink delivery system error occurs Ink delivery system not working Print carriage stalls Ink delivery system error occurs USB problems Error message there was an error writing to lpt1 appears Select Start Programs Hewlett-Packard hp cp1160 uninstaller Conflicting USB cable connections Uninstall and reinstall instructions Downloaded software Problems with printouts Print quality is poor Color is tinted Click Calibrate ColorText and images are misaligned Click Calibrate the Device Problems with the automatic paper-type sensor Printhead may be failing Printout does not reflect new print settings Document is printed off-center or at an angle Check the printer properties Photos are not printing correctlyCheck the paper tray Banner does not print correctly Check the software Printer is too slow Multiple software applications are open Complex documents, graphics, or photographs are printing Printer software is outdated Automatic paper type option is enabledTwo-sided documents are printing Computer does not meet system requirements Printhead may be failing Two-sided printing problems 146 147 Option for two-sided printing cannot be selected Binding margin is in the wrong place 150 Communication error Local connection Click Networking Select Network Troubleshooting Network connection Infrared printing problems Printer stopped printing Printer is taking too long to print Infrared icon is not displayed Single Palm Pilot calendar appointment prints Printer hardware problems Printer door time out Printer does not turn on Hp services and support Contacting hp services and support Support process Hp e-support Hp support Websites Hp support email Hp support by phone Free phone support period Before placing a call Support phone numbers 169 After the free phone support period Obtaining a warranty extension Obtaining hp repair Hp printer and software limited warranty statement Extent of limited warranty 173 Local law Limitations of warrantyLimitations of liability 175 Hp inkjet products limited warranty Warranty periodHp inkjet supplies warranty limitations Install-by date Hp inkjet product recovery program Supplies and accessories Supply and accessory part numbers LIO modules 180 Paper and media part numbers Hp premium plus photo paper, matte Hp premium plus photo paper, glossy snapshotHp premium inkjet transparency film Hp premium inkjet rapid-dry transparencies How to order Specifications Printer specifications Hp color inkjet printer cp1160 Dimensions Software compatibilityDuty cycle Memory Weight Maximum weight capacityPower consumption Power requirements Alignment Media weightDeclared noise emissions in accordance with ISO Media handling Media size 190 Automatic two-sided printing module specifications Minimum printing margins Media type Infrared printing specifications RangeSupported operating systems Supported devices Minimum printing margins Photo with tear-off tab Banners A4 210 x 297 mm 8.27 x 11.7Banners letter 216 x 279 mm 8.5 x 11 System requirements Microsoft Windows NT 4.0 orMicrosoft Windows 95, 98, or Me DOS 3.3 or better Recycling Environmental statementReduction and elimination 198 Energy consumption Regulatory notices Hewlett-packard company LED indicator statement Index With notebook 73 with Palm Pilot 77 beaming Guidelines 63 PhotoREt 63, 64 Setting 194 printing speed