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| HP ProtectTools Troubleshooting Guide | |
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| Software | Details | Solution / Workaround | |
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HP ProtectTools Embedded
If the user uninstalls HP ProtectTools Embedded Security and waits a few minutes after the uninstall completes, when the user selects Yes to reboot, numerous
These end tasks include:
•persistWnd
•hkem.exe
•conime.exe
•ccapp
•PSD
•HP ProtectTools Embedded Security Icon tray
This occurs only on first uninstall attempt. Allow more time and the stalled process will successfully complete.
Technical Reference Guide | www.hp.com | 17 |