HP dc7600 manual Not enter a password

			HP ProtectTools Troubleshooting Guide
	Software	Details	Solution / Workaround
	Impacted-Short
	description
HP ProtectTools Embedded		If the user restores the hard	This is as designed.
Security—Initialization fails		drive from the restore CD,	The TPM must be reset and enabled again in
for TPM module after		initialization of the TPM fails.	Computer Setup (F10) Utility prior to
system restore.			initialization.
HP ProtectTools Embedded		Windows 2000 User can	The PSD is not normally shared on the network,
Security—Windows 2000		share to the network any PSD	but it can be through the hidden ($) share in
User can share to the		with the hidden ($) share. The	W2K only. HP recommends always having the
network any PSD with the		hidden share can be	built-in Administrator account
hidden ($) share		accessed over the network	password-protected.
		using the hidden ($) share.
HP ProtectTools Embedded		By design, the ACLs for this	This is as designed.
Security—User is able to		folder is not set; therefore, a	Users have access rights to an emergency
encrypt or delete the		user can inadvertently or	archive in order to save/update their basic user
recovery archive XML file		purposely encrypt or delete	key backup copy. Customers should adopt a
		the file, making it	'best practices' security approach and instruct
		inaccessible. Once this file	users never to encrypt or delete the recovery
		has been encrypted or	archive files.
		deleted, no one can use the
		TPM software.

HP ProtectTools Embedded	Encrypted files interfere with
Security—HP ProtectTools	Norton Anti Virus 2005 virus
Embedded Security EFS	scan. During the scan
interaction with Norton	process, the Basic User Key
Antivirus produces longer	password prompt asks the
encryption/decryption and	user for a password every
scan times	10 files or so. If the user does
	not enter a password, the
	Basic User Key password
	prompt times out, allowing
	NAV2005 to continue with
	the scan. Encrypting files
	using HP ProtectTools
	Embedded Security EFS takes
	longer when Norton Antivirus
	is running.

To reduce the time required to scan HP ProtectTools Embedded Security EFS files, the user can either enter the encryption password before scanning or decrypt before scanning.

To reduce the time required to encrypt/decrypt data using HP ProtectTools Embedded Security EFS, the user should disable Auto-Protect on Norton Antivirus.

HP ProtectTools Embedded	If the user inserts an MMC or
Security—Cannot save	SD card when creating the
emergency recovery	emergency recovery archive
archive to removable	path during Embedded
media	Security Initialization, an
	error message is displayed.

This is as designed.

Storage of the recovery archive on removable media is not supported. The recovery archive can be stored on a network drive or another local drive other than the C drive.

Technical Reference Guide www.hp.com 5