POST Error Messages

POST Diagnostic Front Panel LEDs and Audible Codes (Continued)

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

Red Power LED

9

System powers on

Check that the voltage selector, located on

flashes nine times,

 

but is unable to

the rear of the power supply (some

once every

 

boot.

models), is set to the appropriate voltage.

second, followed

 

 

Proper voltage setting depends on your

by a two second

 

 

region.

pause.

 

 

Replace the power supply.

 

 

 

Replace the processor.

 

 

 

Replace the system board.

 

 

 

 

Red Power LED

10

Bad option card.

Check each option card by removing the

flashes ten times,

 

 

card (one at a time if multiple cards), then

once every

 

 

power on the system to see if fault goes

second, followed

 

 

away.

by a two second

 

 

Once a bad card is identified, remove and

pause.

 

 

replace the bad option card.

 

 

 

Replace the system board.

 

 

 

 

System does not

None

System unable to

Press and hold the power button for less

power on and

 

power on.

than 4 seconds. If the hard drive LED turns

LEDs are not

 

 

green, then check that the voltage selector,

flashing.

 

 

located on the rear of the power supply, is

 

 

 

set to the appropriate voltage. Proper

 

 

 

voltage setting depends on your region.

 

 

 

Remove the expansion cards one at a time

 

 

 

until the LED light on the system board

 

 

 

turns on.

 

 

 

Replace the system board.

 

 

 

OR

 

 

 

Press and hold the power button for less

 

 

 

than 4 seconds. If the hard drive LED does

 

 

 

not turn on green then:

 

 

 

Check that the unit is plugged into a

 

 

 

working AC outlet.

 

 

 

Open hood and check that the power

 

 

 

button harness is properly connected to

 

 

 

the system board.

 

 

 

Check that both power supply cables are

 

 

 

properly connected to the system board.

 

 

 

Check to see if the LED light on the system

 

 

 

board is turned on. If it is turned on, then

 

 

 

replace the power button harness.

 

 

 

If the LED light on the system board is not

 

 

 

turned on, then replace the power supply.

 

 

 

Replace the system board.

 

 

 

 

Service Reference Guide, dc7600

390742-002

C–11