HP dc7600 Solving Memory Problems, Solving Memory Problems

Troubleshooting Without Diagnostics

Solving Memory Problems

ÄCAUTION: For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory. Otherwise, the system will not boot the operating system.

Solving Memory Problems

Problem Cause Solution

System will not boot or does not function properly after installing additional memory modules.

Memory module is not the correct type or speed or the new memory module is not seated properly.

Replace module with the correct industry-standard device for the computer.

On some models, ECC and non-ECC memory modules cannot be mixed.

Out of memory error.	Memory configuration	Use the Device Manager to check
	may not be set up	memory configuration.
	correctly.
	You have run out of	Check the application
	memory to run the	documentation to determine the
	application.	memory requirements.
Memory count during POST	The memory modules	Check that the memory modules
is wrong.	may not be installed	have been installed correctly and
	correctly.	that proper modules are used.
	Integrated graphics may	No action required.
	use system memory.
Insufficient memory error	Too many Terminate	Delete any TSRs that you do
during operation.	and Stay Resident	not need.
	programs (TSRs) are
	installed.
	You have run out of	Check the memory requirements for
	memory for the	the application or add more
	application.	memory to the computer.
Power LED flashes Red five	Memory is installed	1. Reseat DIMMs.
times, once every second,	incorrectly or is bad.	2. Replace DIMMs one at a time to
followed by a two second
		isolate the faulty module.
pause, and the computer
		3. Replace third-party memory
beeps five times. Beeps
		with HP memory.
continue for five iterations
		4. Replace the system board.
after which the LED flashes
will continue until the
problem is resolved.

D–22 390742-002 Service Reference Guide, dc7600