Table C-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

1202-MIDI Port Address Conflict Detected

Device IRQ address conflicts with another

Enter Computer Setup and reset the IRQ in

 

device.

Advanced > Onboard Devices.

 

 

 

1203-Game Port Address Conflict Detected

Device IRQ address conflicts with another

Enter Computer Setup and reset the IRQ in

 

device.

Advanced > Onboard Devices.

 

 

 

1720-SMART Hard Drive Detects Imminent

Hard drive is about to fail. (Some hard drives

1. Determine if hard drive is giving correct

Failure

have a hard drive firmware patch that will fix

 

error message. Enter Computer Setup

 

an erroneous error message.)

 

and run the Drive Protection System test

 

 

 

under Storage > DPS Self-test.

 

 

2.

Apply hard drive firmware patch

 

 

 

if applicable. (Available at

 

 

 

http://www.hp.com/support.)

 

 

3.

Back up contents and replace hard

 

 

 

drive.

 

 

 

1796-SATA Cabling Error

One or more SATA devices are improperly

Ensure SATA connectors are used in

 

attached. For optimal performance, the SATA

ascending order. For one device, use SATA

 

0 and SATA 1 connectors must be used

0. For two devices, use SATA 0 and SATA 1.

 

before SATA 2 and SATA 3.

For three devices, use SATA 0, SATA1, and

 

 

SATA 2.

1797-SATA Drivelock is not supported in RAID mode.

Drivelock is enabled on one or more SATA hard drives, and they cannot be accessed while the system is configured for RAID mode.

Either remove the Drivelocked SATA device or disable the Drivelock feature. To disable the Drivelock feature, enter Computer Setup, change Storage > Storage Options > SATA Emulation to IDE, and select File > Save Changes and Exit. Reenter Computer Setup and select Security > Drivelock. For each listed Drivelock-capable SATA device, ensure Drivelock is Disabled. Lastly, change Storage > Storage Options > SATA Emulation back to RAID and select File > Save Changes and Exit.

1801-Microcode Patch Error

Processor is not supported by ROM BIOS.

1.

Upgrade BIOS to proper version.

 

 

2.

Change the processor.

 

 

 

 

2200-PMM Allocation Error during MEBx

Memory error during POST execution of the

1.

Reboot the computer.

Download

Management Engine (ME) BIOS Extensions

2.

Unplug the power cord, re-seat the

 

option ROM

 

 

 

memory modules, and reboot the

 

 

 

computer.

 

 

3.

If the memory configuration was

 

 

 

recently changed, unplug the computer,

 

 

 

restore the original memory

 

 

 

configuration, and reboot the computer.

 

 

4.

If the error persists, replace the system

 

 

 

board.

 

 

 

 

2201-MEBx Module did not checksum

Memory error during POST execution of the

1.

Reboot the computer.

correctly

Management Engine (ME) BIOS Extensions

2.

Unplug the power cord, re-seat the

 

option ROM

 

 

 

memory modules, and reboot the

 

 

 

computer.

 

 

3.

If the memory configuration was

 

 

 

recently changed, unplug the power

 

 

 

 

108 Appendix C POST Error Messages

ENWW