Table D-1Solving General Problems (continued)

System does not power on and the LEDs on the front of the computer are not flashing.

Cause

Solution

 

 

 

 

OR

 

 

Press and hold the power button for less than 4 seconds. If the

 

hard drive LED does not turn on green then:

 

1.

Check that the unit is plugged into a working AC outlet.

 

2.

Open hood and check that the power button harness is

 

 

properly connected to the system board.

 

3.

Check that both power supply cables are properly

 

 

connected to the system board.

 

4.

Check to see if the 5V_aux light on the system board is

 

 

turned on. If it is turned on, then replace the power button

 

 

harness.

 

5.

If the 5V_aux light on the system board is off, then replace

 

 

the power supply.

 

6.

Replace the system board.

 

 

 

ENWW

Solving General Problems 119