Table D-18Solving Internet Access Problems (continued)

Internet takes too long to download Web sites.

Cause

Solution

 

 

 

Windows XP

 

1.

Select Start > Control Panel.

 

2.

Double-click System.

 

3.

Click the Hardware tab.

 

4.

In the Device Manager area, click the Device Manager

 

 

button.

 

5.

Double-clickPorts (COM & LPT).

 

6.

Right-click the COM port the modem uses, then click

 

 

Properties.

 

7.

Under Device status, verify that the modem is working

 

 

properly.

 

8.

Under Device usage, verify the modem is enabled.

 

9.

If there are further problems, click the Troubleshoot

 

 

button and follow the on-screen instructions.

 

Windows 2000

 

1.

Select Start > Settings > Control Panel.

 

2.

Double-click System.

 

3.

Click the Hardware tab.

 

4.

In the Device Manager area, click the Device Manager

 

 

button.

 

5.

Double-clickPorts (COM & LPT).

 

6.

Right-click the COM port the modem uses, then click

 

 

Properties.

 

7.

Under Device status, verify that the modem is working

 

 

properly.

 

8.

Under Device usage, verify the modem is enabled.

 

9.

If there are further problems, click the Troubleshoot

 

 

button and follow the on-screen instructions.

 

 

 

ENWW

Solving Internet Access Problems 151