Table
Nonsystem disk/NTLDR missing message.
Cause | Solution | |
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System files missing or not properly installed. | 1. Insert a bootable diskette into the diskette drive and | |
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| restart the computer. |
| 2. | Check the hard drive format using Fdisk: If NTFS |
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| formatting, use a third party reader to evaluate the drive. |
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| If FAT32 formatting, the hard drive cannot be accessed. |
| 3. | Install system files for the appropriate operating system. |
| 4. | Restore the system to a recovery point in HP Backup and |
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| Recovery Manager. Refer to the HP Backup and |
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| Recovery Manager User Guide in the Windows Start |
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| menu for more information. |
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Hard drive boot has been disabled in Computer Setup. | Run the Computer Setup utility and enable the hard drive entry | |
| in the Storage > Boot Order list. | |
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Bootable hard drive is not attached as first in a | If attempting to boot from a hard drive, ensure it is attached to | |
configuration. | the system board connector labeled P60 SATA 0. | |
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Bootable hard drive's controller is not listed first in the Boot | Run the Computer Setup utility and select Storage > Boot | |
Order. | Order and ensure the bootable hard drive's controller is listed | |
| immediately under the Hard Drive entry. | |
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Computer will not boot from hard drive. |
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Cause | Solution | |
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The device is attached to a SATA port that has been disabled | Run the Computer Setup utility and ensure the device's SATA | |
in Computer Setup. | port is enabled in Storage > Storage Options. | |
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Boot order is not correct. | Run the Computer Setup utility and change boot sequence | |
| in Storage > Boot Order. | |
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Hard Drive's "Emulation Type" is set to "None." | Run the Computer Setup utility and change the "Emulation | |
| Type" to "Hard Disk" in the device's details under Storage > | |
| Device Configuration. | |
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The device is attached to a SATA port that has been disabled | Run the Computer Setup utility and ensure the device's SATA | |
in Computer Setup. | port is enabled in Storage > Storage Options. | |
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Hard drive is damaged. | Observe if the front panel Power LED is blinking RED and if | |
| any beeps are heard. See Appendix A, POST Error | |
| Messages on page 103 to determine possible causes for the | |
| blinking red and beep codes. | |
| See the Worldwide Limited Warranty for terms and conditions. | |
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Computer seems to be locked up. |
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Cause | Solution | |
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Program in use has stopped responding to commands.
Attempt the normal Windows “Shut Down” procedure. If this fails, press the power button for four or more seconds to turn off the power. To restart the computer, press the power button again.
ENWW | Solving Hard Drive Problems 125 |