Solving Display Problems

If you encounter display problems, see the documentation that came with the monitor and to the common causes and solutions listed in the following table.

Table D-6Solving Display Problems

Blank screen (no video).

Cause

Solution

 

 

 

 

Monitor is not turned on and the monitor light is not on.

Turn on the monitor and check that the monitor light is on.

 

 

 

 

Bad monitor.

Try a different monitor.

 

 

 

 

The cable connections are not correct.

Check the cable connection from the monitor to the computer

 

and to the electrical outlet.

 

 

 

 

You may have a screen blanking utility installed or energy

Press any key or click the mouse button and, if set, type your

saver features are enabled.

password.

 

 

 

 

System ROM is corrupted; system is running in Boot Block

Reflash the system ROM with the latest BIOS image. See the

Emergency Recovery Mode (indicated by eight beeps).

“Boot Block Emergency Recovery Mode” section of the

 

Desktop Management Guide on the Documentation and

 

Diagnostics CD for more information.

 

 

 

 

You are using a fixed-sync monitor and it will not sync at the

Be sure that the monitor can accept the same horizontal scan

resolution chosen.

rate as the resolution chosen.

 

 

 

 

Computer is in standby mode.

Press the power button to resume from standby mode.

 

 

 

 

 

 

CAUTION: When attempting to resume from

 

 

standby mode, do not hold down the power button for

 

 

more than four seconds. Otherwise, the computer will

 

 

shut down and you will lose any unsaved data.

 

 

 

 

 

 

 

 

Monitor cable is plugged into the wrong connector.

Ensure that the monitor is plugged into an active connector on the rear of the computer. If another connector is available, connect the monitor to that connector and reboot the system.

Monitor settings in the computer are not compatible with the monitor.

1.Restart the computer and press F8 during startup when you see “Press F8” in the bottom right corner of the screen.

2.Using the keyboard arrow keys, select Enable VGA Mode and press Enter.

3.In Windows Control Panel, double-click the Display icon and select the Settings tab.

4.Use the sliding control to reset the resolution.

Cannot enable integrated graphics after installing a PCI Express graphics card.

Cause

Solution

 

 

On systems with ATI integrated graphics, the integrated graphics can be enabled in Computer Setup only if an ATI PCI Express graphics card is installed.

On systems with ATI integrated graphics, install an ATI PCI Express graphics card and enable the integrated graphics in Computer Setup.

128 Appendix D Troubleshooting Without Diagnostics

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