26CHAPTER 3:
| Ensure that the following services are running: |
Licensing | ■ License — Displays your license information including the expiration |
| date. If this information is incorrect, or if you have installed a license |
| and it does not display as active, please contact 3Com support. |
| ■ Licensed Users — Indicates the number of licensed users supported by |
| the 3Com Email Firewall. If this information is incorrect and you have |
| already installed a license, please contact 3Com support. |
BorderWare Mail | ■ Security Server — Indicates the status of the Security Server and the |
Security Services | last time an update was retrieved. |
| ■ |
| ■ |
| the time of the last check for a pattern file update. |
Network Services ■ Internal Mail Server — Indicates the status of your internal mail server. If it is inaccessible, check the internal mail server to ensure that it is running. Perform network tests to ensure you have connectivity between the 3Com Email Firewall and the internal mail server.
■Gateway — Indicates your connection to the local gateway, which is typically your router. If the gateway is inaccessible, ensure that it is up and running and perform network tests to ensure connectivity between the 3Com Email Firewall and the gateway.
■DNS Server — Indicates that DNS services are working properly. If the server is inaccessible, check your DNS server to ensure it is running and perform network tests between the 3Com Email Firewall and the DNS server to ensure they are communicating.
■Time Server — Indicates that your network time server is up and running. If the server is inaccessible, check your NTP server to ensure it is running and perform network tests between the 3Com Email Firewall and the NTP server to ensure they are communicating.
If there are issues with a certain service, you can click the service check icon beside the help button to perform a test of that particular service.